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What's the internship? As Revenue & Reservations Intern, you'll be supporting the department in all required areas, including market analysis, managing reservations and solving incidents for guests. You'll be supervised by the Revenue & Reservations team.
Your day-to-day
- Book and enter room reservation requests using the Property Management System.
- Enter rooming lists while ensuring accuracy, as required.
- Update reservations ensuring a flawless check in and check out process.
- Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities.
- Dealing with reservations via email or by phone: creating and confirming corporate and individual reservations.
- Set and change the hotel rates daily on the different extranet partners.
