Ancillaries Performance Coach Goldcar Spain

hace 2 semanas

San Juan de Alicante, Alicante, España Europcar A tiempo completo

Job description

To ensure continuous monitoring of Results by Station, by RSA, by product and by business segment.

To provide constant coaching / training to the Office Managers - One to One process - in order to:


• Develop coaching skills in the Office Managers;


• Develop sales management knowledge and the identification of business opportunities;


• Know how to analyze the actions of the RSA's;


• Know how to set weekly forecasts;


• Know how to plan daily activities;


• Know how to constantly review blueprint actions;


• Other actions relevant to the operational activity and to increase the ARPD;


• Coaching giving feedback and setting goals and objectives for the Station teams during the station visits;


•       After each Station visit, make a report by email (standard email) and send it to the Country Revenue Manager, Area Manager & Office Manager;


•       Carry out the monitoring of the sales coaching carried out by the Office Managers;


•       Carry out the biweekly and monthly analysis of each Rental Agent;


•       Provide sales animation through various activities (example: Internal competition, etc.);


•       Revenue & Performance Coaches will provide local training with the objective to increase and develop the counter sales;


•       Motivation and security in the sales process in order to respond positively to customer objections;


•       To do constant coaching and station monitoring;


•       Coordinate and send all training documentation to the Training manager via email/Drive.

· Effective time management with the aim of ensuring that the tasks under your responsibility are completed.

· Availability to travel inside the country 90% of working time.

· Perform the tasks with a high level of quality, with attention to detail and precision.

 

    

 Skills and experience


•       Candidate should be able to travel inside the country 90% of working time;


•       At least 2 years + experience


•       Excel skills;


•       Medium English level;


•       Solid knowledge of car rental business preferred;


•       Leadership ability (preferably with experience);


•       Flexibility and adaptation to business needs.

Europcar Mobility Group

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe.  "We help to change the way you move" is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a "value for money" positioning.

Customers' satisfaction is at the heart of the Group's ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.

More info at: www.europcar-mobility-

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