Customer Support Consultant

hace 11 horas

Alicante, Alicante, España SupportYourApp A tiempo completo

Who we are?

SupportYourApp is a global Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.

Right now, we're expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.

If you're ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.

What you will do:

  • Deliver outstanding customer support via calls, chats and emails
  • Build strong and lasting customer relationships
  • Keep up with evolving tools and technology
  • Handle sensitive customer data with care and security
  • Apply the latest and greatest customer happiness practices
  • Maintain deep understanding of client solutions and meet KPI
  • Communicate with developers and cross-functional specialists

What you need to succeed in this role:

  • Native Norwegian and good English communication skills (at B2 level or higher)
  • 6+ months of experience in customer support role
  • CRM systems expertise
  • Strong analytical thinking and research skills
  • Positive, proactive and responsible attitude
  • Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

  • Experience in technical support

What you get in return:

  • Provide services during flexible hours
  • Opportunity to cooperate fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Rewards for referring friends
  • Balance between project workload and personal time, but also – internal health policy
  • Responsive leadership interested in your development and long-lasting cooperation
  • Greenhouse conditions for self-development
  • A culture built on trust, with no time-tracking requirements

If this is about you — let's get to know each other before 2026 opens its doors. We can simply exchange ideas or talk through the opportunities for our growth together

*Benefits and conditions may vary depending on the terms of your engagement. Some benefits typically apply to employees; independent contractors may not be eligible for all of them. Final terms will be clearly defined in your agreement if selected.

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

  • Customer Support Consultant

    hace 2 semanas

    Alicante, Alicante, España SupportYourApp A tiempo completo

    Who we are?SupportYourApp is a global Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.Right now,...

  • Customer Support Consultant

    hace 2 semanas

    Alicante, Alicante, España SupportYourApp A tiempo completo

    Who we are?SupportYourApp is a global Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.Right now,...

  • Chat Support Consultant, crypto

    hace 11 horas

    Alicante, Alicante, España SupportYourApp A tiempo completo

    Who are we?SupportYourAppis a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the...

  • German Customer Support

    hace 2 semanas

    Alicante, Alicante, España Top Jobs Abroad A tiempo completo

    Have you always dreamed of working under the sun on Spains beautiful Costa Blanca?Now is your chance We are looking for motivated German-speaking Customer Service Representatives to join an international team in Alicante. What we offer:Salary: 1,825.21 gross per month (based on full-time)Contract: Permanent contract with a 2-month probation periodWorking...

  • Investmet & Innovation consultant

    hace 2 semanas

    Alicante, Alicante, España Gente A tiempo completo

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site role for an Investment & Innovation Consultant based in Alicante. The consultant will lead and manage innovation and investment projects, support strategy development, and provide specialized consulting to clients. Responsibilities include implementing...

  • Real Estate Consultant

    hace 2 semanas

    Alicante, Alicante, España PASKU A tiempo completo

    Company DescriptionOur family-owned real estate office is committed to trust, lifestyle, and legacy, offering services in Spain's most desirable destinations. From modest beginnings, we have grown into a respected name in the industry, dedicated to helping clients achieve their property aspirations. With a focus on transparency, integrity, and innovation, we...

  • Dutch Speaking Customer Service Representative – Lisbon

    hace 11 horas

    Alicante, Alicante, España Cross Border Talents A tiempo completo

    Dutch Speaking Customer Service Representative – Lisbon (On-site) Location: Lisbon, PortugalWork Model: On-siteStart Date: 8 January 2026 Working HoursMonday to Friday: 08:00 AM – 08:00 PM (Rotational shifts)Saturday & Sunday: 08:00 AM – 05:00 PMDays Off: 2 rotational days Role Overview As a Customer Service Representative, you will be responsible for...

  • Inside Sales Consultant

    hace 11 horas

    Alicante, Alicante, España Epos Now Group A tiempo completo

    Welcome to Epos Now - we're a leading fintech business, with a mission to help small businesses grow and thrive using our cloud-based software. We are rapidly developing (with offices across the world), and want to expand our US sales teams to support further growth this year. As a sales consultant, you will be the first interaction for many prospective...

  • Support and Operations Engineer

    hace 2 semanas

    Alicante, Alicante, España Thales A tiempo completo

    Location: Alicante, SpainThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much...

  • Customer Excellence Quality Specialist

    hace 2 semanas

    Alicante, Alicante, España FLOYT Mobility GmbH A tiempo completo

    Are you passionate about turning good customer experiences into great ones?Do you love spotting patterns, improving processes, and helping people grow through meaningful feedback? CUSTOMER EXCELLENCE QUALITY SPECIALIST (M/F/D) — COLOGNE / ALICANTE As a Customer Excellence Quality Specialist (M/F/D), you'll play a key role in ensuring that every customer...