Empleos actuales relacionados con Customer Success Manager - Barcelona, Barcelona - Immfly
-
Customer Success Manager
hace 6 días
Barcelona, Barcelona, España Abacum A tiempo completoAbout AbacumAbacum is the leading Business Planning solution for finance teams to drive performance. By automating reporting, enabling collaboration, and simplifying planning and forecasting, we help finance teams shift from number crunching to driving strategic decisions.Founded in 2020 by two former CFOs, we've grown into a global team of 100+ people...
-
Customer Success Manager
hace 3 días
Barcelona, Barcelona, España Tungsten Automation A tiempo completoJob PurposeThe Customer Success Manager (CSM) works with our most strategic customers along with internal Tungsten Automation Corporation groups to build long-term relationships and drive customer success and satisfaction with Tungsten Automation Corporation Solutions, ensuring customers realize the full value of Tungsten Automation Solutions.The ultimate...
-
Customer Success Manager
hace 2 horas
Barcelona, Barcelona, España Shiji Group A tiempo completoCompany Description Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.Built on the Shiji Platform—the only truly global hotel technology platform—Shiji's cloud-based portfolio includes Property Management System, Point-of-Sale, guest...
-
Customer Success Manager
hace 3 horas
Barcelona, Barcelona, España Shiji Group A tiempo completoShiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.Built on the Shiji Platform—the only truly global hotel technology platform—Shiji's cloud-based portfolio includes Property Management System, Point-of-Sale, guest engagement,...
-
Internship-Customer Success Manager
hace 1 semana
Barcelona, Barcelona, España ChooseMyCompany A tiempo completoAs a Intern Customer Success Manager (CSM) for the Spanish market, you will join a CSM Unit in charge of supporting our clients in the implementation of their ESG reputation programs. Reporting to a CSM Lead, in liaison with the Country Manager, your missions will be as follows: Provide technical and functional support to clients in conducting their...
-
Customer Success Manager
hace 2 semanas
Barcelona, Barcelona, España Kahoot A tiempo completoAre you a passionate advocate for education and technology? Are you ready to take on a exciting role as a Customer Success Manager focused working to create impact for our customers in the education sector? Do you have fluent language skills in Spanish or French? Then join Kahoot in shaping the future of learningThis position can be located in Barcelona,...
-
Customer Success Manager
hace 2 semanas
Barcelona, Barcelona, España Abacum A tiempo completoAbout AbacumAbacum is the leading Business Planning solution for finance teams to drive performance. By automating reporting, enabling collaboration, and simplifying planning and forecasting, we help finance teams shift from number crunching to driving strategic decisions.Founded in 2020 by two former CFOs, we've grown into a global team of 100+ people...
-
Customer Success Manager
hace 1 semana
Barcelona, Barcelona, España Management Events A tiempo completoCustomer Success Manager (m/w/d) bei Management EventsManagement Events, ein dynamisch wachsendes B2B-Unternehmen, sucht einen engagierten Customer Success Manager, um unser Wachstum weiter voranzutreiben. Wir bringen Entscheidungsträger und Lösungsanbieter weltweit durch exklusive, hochwertige Events zusammen und unterstützen unsere Kunden dabei, mit...
-
Customer Success Manager
hace 6 días
Barcelona, Barcelona, España Hexagon Geosystems A tiempo completoABOUT USHexagon is a global leader in digital reality solutions, combining sensor, software, and autonomous technologies. We put data to work to boost efficiency, productivity, and sustainability across industrial, manufacturing, infrastructure, public sector, and mobility applications. You'll be joining a global team of over 22,000 innovators in 50...
-
Customer Success Manager
hace 1 semana
Barcelona, Barcelona, España Amadeus A tiempo completoJob TitleCustomer Success ManagerSummaryThe Customer Success Manager (CSM) ensures customers realize the full value of Amadeus products, proactively shares insights to optimize usage, and identifies additional solutions that meet customer needs—leading to improved revenue outcomes for both customers and Amadeus. The CSM also serves as the escalation point...
Customer Success Manager
hace 2 semanas
Elevate Aviation Experiences with Immfly
At Immfly, we believe flying should be more than just a journey.…it is a wonderful experience. Headquartered in
Barcelona
since 2013, we have been redefining in-flight connectivity, entertainment, and retail, working alongside 50+ airlines across Europe, Latin America, North America, and Asia Pacific.
With a strategic global presence and scalable digital solutions, our customizable offerings encompass
In-Flight Entertainment, Connectivity,
and
Onboard Retail,
reaching millions of passengers across hundreds of destinations and making every flight one to remember.
Join our dynamic team and become part of a community committed to innovation, excellence, and transforming the passenger experience.
The Role
We are looking for a
Customer Success Manager
to drive and maximize customer retention in collaboration with internal stakeholders, ensuring long-term satisfaction for both our clients and our company.
In this role, you will ensure the successful delivery of projects while maintaining excellent relationships with our existing customers. You will serve as Immfly's primary point of contact for clients, managing day-to-day activities and projects.
What your day-to-day will look like
- Oversee and track client projects, ensuring timely delivery of milestones and proactive resolution of issues in collaboration with internal stakeholders.
- Act as the bridge between clients and internal teams (Product, Technology, Operations), representing client needs and facilitating cross-functional collaboration
- Generate monthly reports, driving continuous improvement and strategic recommendations.
- Identify opportunities for client growth, adoption, and retention, supporting long-term success and satisfaction.
- Lead quarterly Strategic Steering Committees with each customer to review the status of main topics in-depth in partnership with other internal departments.
Experience & Qualifications
- Proven experience in Account Management or Client Success roles, ideally within aviation, digital media, or technology environments
- PMP/PRINCE II certification is a plus
- Strong understanding of Retail, IFE&C, or digital service delivery in a B2B context.
- Demonstrated ability to manage complex accounts and coordinate cross-functional projects.
- Excellent communication, negotiation, and presentation skills.
- Analytical mindset with the ability to translate customer insights into actionable business opportunities.
- Proactive, persistent, and highly results-driven person with a continuous learning mindset.
- Fluent in English; Spanish and/or other European languages are a plus.
- Travels: This position includes occasional trips
What We Offer
- Opportunity to work with leading global airlines
- A dynamic, international environment (20 nationalities) where innovation and collaboration are at the heart of what we do.
- Competitive salary and benefits package.
- Flexible working hours with a hybrid-remote work policy
- The chance to shape the future of in-flight digital experiences
Success in this Role
You'll thrive as a Customer Success Manager at Immfly if you are a strategic thinker, a trusted partner to clients, and an effective bridge between business and technical teams, ensuring every delivery meets and exceeds expectations while strengthening Immfly's reputation for excellence in digital aviation.
