Clinical Support Specialist| Cardiovascular| J&J MedTech

hace 2 semanas

Madrid, Madrid, España Johnson & Johnson Innovative Medicine A tiempo completo

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at

Job Function:

MedTech Sales

Job Sub Function:

Clinical Sales – Surgeons (Commission)

Job Category:

Business Enablement/Support

All Job Posting Locations:

Madrid, Spain

Job Description:

About Cardiovascular

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients.

Your unique talents will help patients on their journey to wellness. Learn more at

Main goal:

Provides technical support to MD&D product sales of new and established accounts. Cooperates with sales to accomplish sales objectives and greater market penetration. This job is eligible for sales incentives/sales commissions.

Duties & Responsibilities:

  • Provides technical support to physicians, nurses and other medical professionals on company products and services.

  • Assists sales in making sales presentations to customers.

  • Demonstrates proper use of products to customers.

  • Makes regular visits to customer locations to gather company product information and market conditions.

  • Evaluates, diagnoses and repairs malfunctioning equipment in response to service calls.

  • Provides technical support for upgrades and other special service programs to support field service activities.

  • Develops customer and product focused technical packages.

  • Provides technical analysis and documents as required. Follows up with customers to resolve any issues of using products and ensure satisfaction.

  • Answers customer questions.

  • Facilitates understanding of clinical trial data.

Job Profile:

  • Engineer Degree (biomedical or electronic, preferably with major in physiology)

  • Fluent English

  • Excellent oral (including group presentations) and written communication skills, as well as solid organizational and time management abilities are required. The qualified candidate will have outstanding interpersonal and customer relationship-building skills. 

Competencies:

  • Analytical thinking

  • Results oriented

  • Communication and Presentation skills

  • Teamwork and collaboration

  • Integrity

Required Skills:

Preferred Skills:

Account Management, Collaborating, Communication, Cultural Competence, Customer Centricity, Healthcare Trends, Issue Escalation, Market Knowledge, Market Research, Objectives and Key Results (OKRs), Organizing, Problem Solving, Sales, Sales Support, Sales Training, Solutions Selling, Sustainable Procurement, Vendor Selection

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