Hybrid CLM-asiantuntija Suomea puhuville Espanjassa- Sales and Support
hace 2 días
Sijainti: Málaga tai Valencia
Kielet: suomi ja englanti
Palkka: vuodessa plus jopa 4.100 bonusta plus yksityinen sairausvakuutus
English Job Description
About the Role
The CLM Representative supports Finnish speaking business clients in managing lifecycle processes, ensuring smooth onboarding, consistent engagement, and efficient issue resolution. You will guide organizations in understanding available digital tools, monitor their usage and help them optimize internal workflows. This position blends account care, analysis, planning and communication, creating a role ideal for those who enjoy long-term client support within an international work environment.
Responsibilities
Support Finnish speaking clients throughout their lifecycle
Assist with onboarding, adoption, engagement and renewals
Monitor usage trends and identify opportunities for improvement
Provide tailored recommendations based on client needs
Maintain structured documentation in the CRM
Communicate through calls, emails and video sessions
Collaborate with internal teams to escalate or resolve complex matters
Participate in coaching sessions and training workshops
Contribute to building retention and customer satisfaction plans
Candidate Profile
Fluent Finnish and strong English
Strong communication and customer-oriented approach
Comfortable analyzing usage data and identifying trends
Organized, proactive and attentive to detail
Motivated to work in an international hybrid environment
EU work authorization
Able to work from Málaga or Valencia
Work Conditions
Hybrid model in Málaga or Valencia
39 hours per week, Monday to Friday
Relocation to Spain
Free flight to Málaga or Valencia
Airport pickup
Shared accommodation provided
Support with local paperwork and bank account
Ongoing relocation guidance
Benefits
Private health insurance
Paid training and coaching
Career development and internal mobility
Discounts on gyms, restaurants, shops and services
Multicultural work environment
Wellness activities and engagement programs
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