Hybrid CLM-asiantuntija Suomea puhuville Espanjassa- Sales and Support

hace 3 horas

Málaga, Málaga, España JoB Training & Coaching A tiempo completo

Sijainti: Málaga tai Valencia

Kielet: suomi ja englanti

Palkka: vuodessa plus jopa 4.100 bonusta plus yksityinen sairausvakuutus

English Job Description
About the Role

The CLM Representative supports Finnish speaking business clients in managing lifecycle processes, ensuring smooth onboarding, consistent engagement, and efficient issue resolution. You will guide organizations in understanding available digital tools, monitor their usage and help them optimize internal workflows. This position blends account care, analysis, planning and communication, creating a role ideal for those who enjoy long-term client support within an international work environment.

Responsibilities
Support Finnish speaking clients throughout their lifecycle

Assist with onboarding, adoption, engagement and renewals

Monitor usage trends and identify opportunities for improvement

Provide tailored recommendations based on client needs

Maintain structured documentation in the CRM

Communicate through calls, emails and video sessions

Collaborate with internal teams to escalate or resolve complex matters

Participate in coaching sessions and training workshops

Contribute to building retention and customer satisfaction plans

Candidate Profile

Fluent Finnish and strong English

Strong communication and customer-oriented approach

Comfortable analyzing usage data and identifying trends

Organized, proactive and attentive to detail

Motivated to work in an international hybrid environment

EU work authorization

Able to work from Málaga or Valencia

Work Conditions

Hybrid model in Málaga or Valencia

39 hours per week, Monday to Friday

Relocation to Spain

Free flight to Málaga or Valencia

Airport pickup

Shared accommodation provided

Support with local paperwork and bank account

Ongoing relocation guidance

Benefits
Private health insurance

Paid training and coaching

Career development and internal mobility

Discounts on gyms, restaurants, shops and services

Multicultural work environment

Wellness activities and engagement programs

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