Senior Implementation Consultant

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

We are looking for an experienced Senior Consultant with deep expertise in navigating customers through complex software implementation. Veeva's Vault RIM suite is the industry's only unified software solution that provides fully integrated regulatory information management (RIM) capabilities, including data and document management, submission publishing, and archival on a single cloud-based platform.

As a key member of our Professional Services team, the Senior Consultant will be responsible for understanding our customers' global regulatory needs, translating requirements into solution design, and defining global strategies for deploying our cloud-based solution for managing regulatory information across the enterprise.

There is no work location requirement (remote position) within the EU/UK if a candidate is in close proximity to an airport and able to meet travel requirements. Qualified EU/UK based candidates are encouraged to apply.

What You'll Do

Lead software implementation projects at life sciences companies ranging from the world's largest pharmaceutical companies to emerging biotechs
Lead the solution design for implementation and use of the Vault Regulatory suite (Veeva Registrations, Veeva Submissions, Veeva Submissions Archive, Veeva Publishing)
Lead configuration requirements workshops, design, prototype, configure, and document content solutions
Program and project management, including resource planning, leading and motivating a cross-functional team
Primary customer liaison managing communication between the project team, customer, and internal stakeholders
Mentor project team and consultants, helping others improve their consulting skills

Requirements

8+ years experience performing system implementations for life sciences or healthcare companies, either as a consultant, business or IT representative
In-depth knowledge of drug development processes and regulatory submissions; including, Labeling, Submission Publishing and/or Viewing systems
Proven ability to collaborate and communicate excellently with diverse stakeholders and ensure delivery to a high degree of satisfaction
Influential; experience leading teams through hard decisions and negotiating compromises
Technical abilities and willingness to "roll up your sleeves" to design, configure and implement a RIM solution
Expert on life sciences compliance and computer systems validation requirements
Ability to work independently in a fast-paced environment
Ability to travel as required by the business

Nice to Have

Direct experience with systems such as Veeva Vault, PAREXEL/ LIQUENT InSight, CSC Regulatory Tracker, ArisGlobal Register, OpenText, SharePoint, Documentum, FirstDoc/FirstPoint, NextDocs, CARA, Salesforce, Workday, Oracle, SAP, Lorenz Docubridge, Extedo eCTD Manager, Master Control, Trackwise, other regulatory information management or submission publishing systems, etc.
Consulting experience, working with a major system integrator or software vendor
PMP certification
Execution experience with Agile methodology and/or ACP Certification
SaaS/Cloud experience
Fluency in one or more of the following languages: German, French, Spanish, Italian

Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at

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