German speaking Customer Service Specialist – Lisbon

hace 3 días

Córdoba, Córdoba, España Lingo-nova A tiempo completo

Start Date:
8 January 2026

Location:
Lisbon, Portugal

Work Model:
On-site

Contract Type:
Fixed-term contract (CDD – 6 months)

Work Schedule

  • Monday to Friday: 06:00 – 22:00 (rotational shifts)
  • Days off: Saturday & Sunday
  • Uber support up to 25.00 € for early shifts starting at 06:00

Role Overview
We are looking for a
German speaking Customer Service Specialist
to support users of a digital-focused platform. This role is ideal for candidates with interest or background in
digital marketing and/or web design
, who enjoy combining customer interaction with technical understanding.

You will assist users across multiple channels while representing the brands voice consistently and professionally.

Key Responsibilities

  • Support users with pre-sales, general inquiries, and technical issues
  • Handle interactions via phone, email, chat, social media, and messaging channels
  • Adapt tone and communication style for both private and public channels
  • Manage customer escalations and follow defined escalation processes
  • Document all interactions accurately in internal systems
  • Collaborate with internal teams to ensure high service quality

Candidate Requirements

  • Native-level German
  • English proficiency at B2 level or higher
  • Mandatory: experience or solid knowledge in digital marketing and/or web design
  • Strong communication and problem-solving skills
  • Comfortable working in a structured, multi-channel support environment

Nice to have

  • Experience in technical customer support (voice/email/chat)
  • Technical troubleshooting background

Compensation

  • Base salary: 1,100 € per month (paid over 14 months)
  • Performance bonus: 180 € for 12 months
  • Meal allowance: 7.23 € net per working day

Benefits & Relocation

  • Health insurance available from day one with a monthly contribution. Fully covered by the employer after 6 months.
  • Relocation package included and details will be shared in the next step

Workplace

  • Country: Portugal
  • Office-based role in Lisbon
  • International and supportive working environment

  • Service Sales and Tender Specialist

    hace 5 días

    Córdoba, Córdoba, España Hitachi A tiempo completo

    Location:Cordoba, Cordoba, SpainJob ID: R0094760Date Posted: Company Name:HITACHI ENERGY SPAIN, S.A.U.Profession (Job Category):Sales, Marketing & Product ManagementJob Schedule: Full timeRemote:NoJob Description:The OpportunityHitachi Energy Service is a trusted lifecycle partner, providing customers worldwide with secure, sustainable, and innovative...

  • Service Sales and Tender Specialist

    hace 5 días

    Córdoba, Córdoba, España Proterial A tiempo completo

    Location:Cordoba, Cordoba, SpainJob ID:R0094760Date Posted: Company Name:HITACHI ENERGY SPAIN, S.A.U.Profession (Job Category):Sales, Marketing & Product ManagementJob Schedule:Full timeRemote:NoJob Description:The OpportunityHitachi Energy Service is a trusted lifecycle partner, providing customers worldwide with secure, sustainable, and innovative service...

  • Customer Success Manager

    hace 2 semanas

    Córdoba, Córdoba, España Atomic HR A tiempo completo

    Your Skills, Your Career, Your Way:Do you enjoy working with customers, organizing projects, and turning ideas into reality? Are you looking for a role that values your creativity and gives you the flexibility to work from anywhere? If so, we want to hear from youWe believe the best roles are the ones that fit your skills and goals. That's why we're looking...

  • Service Accounts and Segment Leader

    hace 3 días

    Córdoba, Córdoba, España Hitachi Energy A tiempo completo

    The OpportunityHitachi Energy is accelerating the growth of its Service Business across Europe. In this strategic role, you will lead the development and execution of market and account strategies to expand our service footprint in key segments such as data centers and renewable integration. Your mission: drive sustainable, profitable growth by identifying...

  • Service Accounts and Segment Leader

    hace 3 días

    Córdoba, Córdoba, España Hitachi A tiempo completo

    Location:Monselice, Padova, ItalyJob ID: R0112781Date Posted: Company Name:HITACHI ENERGY ITALY S.P.A.Profession (Job Category):Sales, Marketing & Product ManagementJob Schedule: Full timeRemote:NoJob Description:The OpportunityHitachi Energy is accelerating the growth of its Service Business across Europe. In this strategic role, you will lead the...

  • Administrative Support/Zoho specialist

    hace 3 días

    Córdoba, Córdoba, España Distro A tiempo completo

    Operations & Administrative Support/Zoho Specialist Location: on-site Employment Type: Part -Time Are you highly organized, tech-savvy, and ready to make an impact across multiple business functions? We're looking for a detail-oriented and proactive Operations & Administrative Support Specialist to join our dynamic team. This role is perfect for someone who...

  • Junior Application Specialist

    hace 3 días

    Córdoba, Córdoba, España Distro A tiempo completo 1.360 $ - 2.000 $

    We are seeking an experienced Application Specialist to maintain and improve the operation of our enterprise applications. This role involves direct interaction with end-users and internal technical teams, supporting complex environments with multiple applications, integrations, and data flows.Key Responsibilities:• Ensure stable operation of enterprise...

  • Application Engineer Distribution

    hace 1 semana

    Córdoba, Córdoba, España Hitachi Energy A tiempo completo

    The OpportunityTheDistribution & DRY Application Engineeracts as a senior technical specialist and trusted advisor for Hitachi Energy's DTR & Dry Distribution Transformer portfolio. This role focuses on early customer engagement—prospecting and opportunity pursuit—by providing technical expertise and strategic insights that build mutual trust. Acting as...

  • Application Engineer Distribution

    hace 1 semana

    Córdoba, Córdoba, España Hitachi A tiempo completo

    Location:Cordoba, Cordoba, SpainJob ID: R0088414Date Posted: Company Name:HITACHI ENERGY SPAIN, S.A.U.Profession (Job Category):Engineering & ScienceJob Schedule: Full timeRemote:NoJob Description:The Opportunity:The Distribution & DRY Application Engineer acts as a senior technical specialist and trusted advisor for Hitachi Energy's DTR & Dry Distribution...

  • Service Engineer High Voltage

    hace 3 días

    Córdoba, Córdoba, España Hitachi Energy A tiempo completo

    The OpportunityWe design, manufacture, and continuously develop advanced high-voltage systems in our factories. Our portfolio includes AIS (Air-Insulated Switchgear) and GCB (Generator Circuit Breakers) – key technologies that ensure safe and reliable power transmission in energy networks. In this role, you will work hands-on with these technologies,...