Customer Operations

hace 2 semanas

Noáin, Navarra, España Geodis A tiempo completo


General information

Legal entity

GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road Network. With a global network spanning nearly 166 countries and more than 49, 720 employees, GEODIS is ranked no. 6 in its sector across the world. In 2024, GEODIS generated €11.3 billion in revenue. GEODIS is a company owned by SNCF Group. 

This position is also open to anyone recognized as a disabled worker.  

Reference

Line Of Business

ROAD TRANSPORT


Type of assignment

Full-time Regular


Function

Operational activities - Customer Service


Job title

Geodis - Customer Operations (Entry Level)


Job description

GEODIS' vision is to be the growth partner for its clients. As a logistics company, we achieve this through proven expertise across our five lines of business: Supply Chain Optimization, Freight Forwarding, Contract Logistics, Distribution & Express and Road Transport. Our emphasis on excellence in these areas has made us a worldwide supply chain leader, committed to helping clients overcome their logistical constraints.
At Geodis Road Transport we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Our Customer Account Managers assist with the development and growth of the initial customer network for the Geodis marketplace. You are part of a team that partners with external clients and the internal sales team to facilitate and execute daily operations, while anticipating challenges and presenting solutions to delight our Enterprise customers and support Geodis RT's business objectives. Account Managers are committed to continuous improvement. We are seeking candidates who are excited to help create a product with lasting value, have a desire to improve their operations acuity, and are passionate about changing the Logistics Industry abroad.

What You'll Do

• Direct, manage and execute daily operations in support of our International customer base

• Work with customers to continually seek new solutions for their logistics challenges

• Manage any issues that come up in the normal operation of freight movement

• Be able to speak to core operational and growth metrics with the management team


Applicant's profile

What You'll Need

• Demonstrated ability to solve problems under pressure

• Innovative mindset focused on doing things better, faster, more efficiently

• Ability to collaborate and work with a highly diverse set of customers, transportation partners, and internal partners

• Passion for the service needs of our customers and transportation partners

• Analytical and critical thinking ability

• Strong communication and organizational skills

• Bachelor's Degree or equivalent experience


Working time (%)

100


Position place

Europe, Spain, Navarra, Comunidad Foral de


Location


Noain

Candidate criteria
Minimum level of education required

BACHELOR'S DEGREE


Years of experience in similar position

Junior (1 to 5 years of experience)

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