It Desktop Support- Madrid, – Spain

hace 5 horas

Madrid, Madrid, España Axiom Technologies A tiempo completo

Axiom Technologies

is a Global IT Services partner supporting medium to large-scale enterprises.

Please visit our website for more information about what we do at .

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans.

This role will provide onsite/ on-call assistance to end-users within the organization's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

Key Responsibilities
Provide first- and second-level support for desktops, laptops, printers, and mobile devices.

Respond to service requests and incidents via ticketing system, phone, or in-person.

Install, upgrade, and maintain operating systems (Windows/macOS/Linux) and software applications.

Troubleshoot hardware, software, and peripheral issues (monitors, keyboards, docking stations, etc.).

Set up and configure new employee workstations, including user accounts and permissions.

Maintain asset inventory and ensure accurate documentation of IT equipment.

Assist with onboarding/offboarding of employees from a technical perspective.

Support remote users with VPN, remote desktop, and connectivity issues.

Collaborate with other IT teams on escalated issues or project-related tasks.

Follow security protocols and assist with antivirus, patching, and data protection policies.

Qualifications Required
Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).

1+ year of experience in a desktop support, helpdesk, or IT technician role.

Strong knowledge of Windows OS, Office 365, and basic networking concepts.

Familiarity with ticketing systems like ServiceNow, Zendesk, or JIRA.

Excellent communication and interpersonal skills.

Strong troubleshooting and problem-solving abilities.

Preferred
Experience with macOS or Linux environments.

IT certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator.

Experience with Active Directory, Group Policy, and remote management tools (e.g., SCCM, Intune, or JAMF).

Working Conditions
On-site support may be required.

Occasional lifting of equipment (up to 25 lbs).

Flexible schedule or after-hours support may be needed during maintenance windows or emergencies.

What next?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to ******

Job Features

Job Category

Technical

Apply For This Job

Axiom Technologies selection process includes Background Verification Checks.

Do you comply and agree to proceed with them?

J-*****-Ljbffr

  • Desktop Support Engineer

    hace 4 horas

    Madrid, Madrid, España Sharp Brains A tiempo completo

    Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and...

  • L2 Desktop Support Engineer

    hace 7 horas

    Madrid, Madrid, España Allied Worldwide A tiempo completo

    About usWe are a global provider of IT Resources, IT Managed Services and flexible, ad-hoc IT Resource and Project Support. Founded in 1992, we have a proven track record of delivering business solutions to global organisations and Fortune 500 companies in over 40 countries. Over the last 33 years, we have delivered millions of pounds in cost savings to our...

  • Information Technology Support Specialist

    hace 7 horas

    Madrid, Madrid, España Sharp Brains A tiempo completo

    Job Overview:We are urgently hiring anOn-site IT Support Engineer (Backfill)to cover FTE unavailability on2 days per weekat our Madrid site.Key Responsibilities:Provide on-site IT support and desktop assistanceTroubleshoot hardware, software, and network-related issuesSupport end users with system and application problemsHandle installations, configurations,...

  • IT Support

    hace 5 horas

    Madrid, Madrid, España AMURA IT A tiempo completo

    ¿En qué consiste esta oportunidad?Como parte de nuestro proceso de crecimiento, buscamos incorporar a nuestro equipo una persona comoIT Supportcon experiencia en analítica de datos ysoporte de CRMpara participar en la red de venta y el departamento de excelencia comercial de importante empresa farmacéutica internacional.¿Qué estamos...

  • IT Support Intern

    hace 7 horas

    Madrid, Madrid, España Axpo Holding AG A tiempo completo

    Workload: 100%Duration : 6 monthsJoin Axpo's IT Collaboration Team in Madrid and gain hands-on experience with Microsoft 365 services. This internship offers a unique opportunity to learn, contribute, and grow in a dynamic and international environment.What you will do:Support daily operations and resolve L1/L2 requests for Microsoft 365 services.Assist with...

  • Azure Virtual Desktop

    hace 6 horas

    Madrid, Madrid, España Ekkiden A tiempo completo

    International consulting group founded in 2019, Ekkiden fosters an ecosystem of passionate and committed consultants who lead organizational, operational, and technological transformation projects in IT/Digital, Industry/R&D, and Sustainability, for large enterprises and SMEs in France, Switzerland, Spain, and Germany.About The JobJoin Ekkiden and work on a...

  • Lead, IT Daily Operations – Spain

    hace 4 horas

    Madrid, Madrid, España Invenergy A tiempo completo

    Invenergy drives innovation in energy. Powered by decades of entrepreneurial experience and unparalleled execution, we solve the energy challenges facing our customers and communities. We provide power generation and storage solutions at scale around the world to create a cleaner energy future. We develop. We build. We own. We operate. We are Invenergy.Job...

  • IT Support Engineer

    hace 6 horas

    Madrid, Madrid, España Bharat Managed Services A tiempo completo

    Job Description: ITSupport EngineerRoles and Responsibilities:Detailed Primary Description of project/Requirement DescriptionInstalling, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines.Working with OEM vendors for replacing spares, hardware repairs &...

  • IT Support Coordinator

    hace 4 horas

    Madrid, Madrid, España BNP Paribas CIB A tiempo completo

    GROUP BNP PARIBASBNP Paribas Group is the top bank in the European Union and a major international banking establishment. It has close to 185,000 employees in 65 countries. In Spain we are more than 5,100 employees within 13 business lines.Spain IT ProductionSpain IT Production organization consists of CIB ITO & ITG IT Platforms and is responsible for...

  • IT Site Support Analyst

    hace 5 horas

    Madrid, Madrid, España Chubb A tiempo completo

    Job DescriptionThe key responsibility of the Site Support Analyst is to provide assistance for all users who have encountered problems with their desktop related items such as hardware, software, applications, printing, iphones and telephones. To deliver user requests, these include the configuration, build and installation of hardware, installation of...