Catering Sales Coordinator

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island's most iconic resort: an oasis of tranquility, where sea, land, and subtropical vegetation effortlessly combine with iconic, Moorish-inspired architecture. The 462 guest rooms and suites – divided between the vibrant Citadel and the exclusive Retreat – enjoy magnificent views over the Atlantic Ocean, Mount Teide, or the resort's lush gardens. An award-winning gastronomic destination in its own right, this 5-star resort in Tenerife's world-class restaurants range from light, simple cooking to Michelin-starred gourmet cuisine. Providing a haven of escape, this timeless island resort features numerous swimming pools, a 2500m2 Spa & Fitness Center, and the largest Ritz Kids in Europe. Where the shore meets the sea, guests can benefit from an exclusive area on the golden sandy beach of Abama, equipped with complimentary use of sunbeds and umbrellas.
JOIN OUR TEAM
…as a
Catering Sales Coordinator
for The Ritz‑Carlton, Abama Resort in Tenerife.

Who We Are Looking For…
Are you passionate about creating exceptional experiences and ensuring that every event flows seamlessly from the very first interaction with the client? As a
Catering Sales Coordinator
in our luxury resort, you will play a key role at the heart of the Sales department: supporting administrative processes, coordinating essential information between teams, and ensuring that every detail is impeccably organized.

If you thrive in a dynamic environment, have strong communication skills, enjoy organization and precision, and are motivated by transforming inquiries into memorable events, we want to meet you

What Are Your Responsibilities Are…

• Handling event and catering inquiries via phone, email, and online platforms with professionalism, warmth, and efficiency.
• Preparing proposals, contracts, Banquet Event Orders (BEOs), and related documentation, ensuring accuracy and adherence to standards.
• Keeping all information updated in internal systems (Opera, SFA, or similar), ensuring data is correct and available to all involved departments.
• Coordinating with Banquets, Culinary, Sales, Finance, and Front Office to ensure the flawless execution of each event.
• Following up with clients, agencies, and planners to confirm details, changes, and special requirements.
• Providing clear information on menus, setups, additional services, and venue capacities.
• Identifying upselling opportunities (audiovisual equipment, décor, coffee breaks, venue upgrades, etc.).
• Resolving event‑related inquiries or issues with empathy, efficiency, and a customer‑focused approach.
• Maintaining departmental reports, databases, and files in an organized and up‑to‑date manner.
• Staying informed about resort offerings, departmental standards, and property updates to proactively assist clients.

What We Want From You…

• You bring a natural ease in communication, making guests feel valued and understood from the very first interaction.
• Ideally, you've gained hands-on experience in hospitality, reservations, or customer service along the way.
• You enjoy being part of a team and thrive in a collaborative environment where everyone works toward the same goal.
• Your joy in delivering thoughtful, accurate service feels genuine—and guests can sense it. It creates confidence and trust in every conversation.You communicate confidently in English and Spanish, and if you have German language skills, this would be an added bonus
• You already hold a valid work permit for Spain

And This Is How We Inspire You....
Be part of our resort team and bring your ideas and your imagination into the everyday guest experience. You know what? Working here means contributing to moments that guests remember long after they've left.

• An attractive above market salary for your flexible assignment in our hotel
• Travel worldwide to our +9500 hotels at great employee conditions ("Explore Rate") and let yourself be pampered - by the way, this also applies to your family, partner & parents.
• Enjoy the culinary F&B offer in our +9500 hotels with 20% discount
• You can enjoy our culinary offerings at a 50% discount.
• Did you know you can get up to 75% discount on flights if your residency is on Tenerife
• Extensive corporate benefits with lots of discounts for leisure activities and travel
• As a birthday child you get an extra special treat (surprise)
• Enjoy our resort as our guest after one year of service with us – this is a once in a lifetime experience
• We pay a 13th and 14th salary
• Innovative training concepts that support you on your career path – we actually have our own training university
• Advancement opportunities and prospects in an international company
• We offer you an extensive and free of charge culinary offer in our employee restaurant.
• Don't worry about your uniform (if necessary, depending on department) – we take care of that and also the cleaning of your business attire.
• We like to celebrate - and preferably with you Whether team outings, employee celebrations, employee week, anniversaries, etc.... we can think of many reasons to celebrate you and your colleagues properly.
• We also take care of our community in many ways – join our community foot print activities to give back
• Your health is one of our priorities, which is why we provide you with comprehensive company medical care.

(All benefit & bonus programs are subject to individual company regulations. Tax & Social Benefit laws apply and any tax deductions are being handled via payroll adjustments. There is no legal entitlement to the programs and the employer can adjust the offer at any time).
Have we sparked your interest? Then apply here on MarriottCareers with your application documents.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
Be
where you can do your best work,
begin
your purpose,
belong
to an amazing global team, and
become
the best version of you.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
Be
where you can do your best work,
begin
your purpose,
belong
to an amazing global team, and
become
the best version of you.