Solution Designer

Descripción
We're looking for a Solution Designer to help shape the future of our products within the Sage Business Cloud ecosystem. In this role, you'll act as the bridge between product strategy, user insight, technical understanding, and delivery. You'll ensure we design solutions that resolve real customer challenges, navigate complex business scenarios, and meet compliance and legislative requirements, all while delivering intuitive and elegant user experiences.

You'll partner closely with product managers, engineers, XD designers, researchers, and stakeholders across the business to translate user needs and business rules into coherent, scalable, and high-impact product solutions. This is a key role in turning strategic intent into actionable journeys, flows, and requirements that drive measurable value for our users.

This is a hybrid role requiring 3 days per week in the office in our Barcelona office.

First 90 Days

• 30 days
• Get immersed in our product suite, user base, and problem domain.
• Understand existing user journeys, key business rules, compliance landscapes, and technical constraints.
• Learn the team's workflows, discovery practices, and design artefacts.
• 60 days
• Begin leading solution design work for upcoming initiatives.
• Work directly with cross-functional teams to structure uncertainty, validate requirements, and provide clear process flows, wireframes, and rationale that support backlog definition.
• 90 days
• Fully own end-to-end solution design for one or more product areas.
• Drive alignment across Product, XD, Engineering, and stakeholders.
• Actively influence roadmap direction through insight into user needs, legislation, business constraints, and technical considerations.

Meet the Team

You'll work in a collaborative, user-centred, cross-functional environment alongside product managers, experience designers, user researchers, developers, QA engineers, and business stakeholders.

The team values iterative discovery, evidence-based decision making, and continuous improvement, combining user empathy with strong domain and technical understanding.

How Success Will Be Measured

• Delivery of clear, accurate, and unambiguous solution design artefacts that enable efficient and high-quality implementation
• Consistent collaboration with product, XD, and engineering to define scope, priorities, and user-centred outcomes
• Ability to transform ambiguity and conflicting information into coherent solution proposals backed by rationale
• Impact on product direction through legislative insight, business analysis, and user-driven problem framing
• Contribution to smooth delivery cycles through structured backlog input and alignment across teams

Skills You'll Gain

• Deep expertise in solution design across complex, compliance-driven domains
• Hands-on experience with user-centred methods, from discovery to validation
• Strong understanding of business rules, legislation, and domain constraints
• Cross-functional collaboration across product, engineering, XD, and legal/compliance teams
• Experience applying design thinking to drive end-to-end journeys and interaction models
• Exposure to usability testing, research insights, and iterative solution refinement

Responsabilidades principales
Snapshot of Your Day-to-Day

• You'll collaborate with internal and external stakeholders to uncover business rules, user needs, legislative constraints, and technical dependencies.
• You'll translate this into process flows, journey maps, wireframes, interaction patterns, and requirement sets that guide engineering teams.
• You'll contribute to backlog refinement, participate in roadmap discussions, support solution validation, and clearly communicate rationale for design decisions.
• When needed, you may act as a Product Owner, ensuring logical progression of delivery.

Qualifications

• Experience in solution design, business analysis, or interaction design for B2B SaaS products
• Strong capability to structure, document, and communicate complex requirements and workflows clearly
• Ability to resolve conflicting requirements and align multiple stakeholders
• Familiarity with agile methodologies and backlog management
• Strong communication and presentation skills, able to articulate rationale and explain technical or design decisions
• Experience with iterative, user-centred problem solving
• Ability to understand and interpret business rules, legislation, and compliance constraints
• Fluency in English; Spanish is a plus

Nice-to-Have Skills

• Experience working in compliance-heavy or regulated environments
• Familiarity with design systems, information architecture, and interaction patterns
• Exposure to user research techniques, usability testing, or data-driven insight
• Technical understanding of software development lifecycles and engineering constraints

At Sage, we offer you an environment where you can grow professionally without compromising your personal well-being. Our benefits package is designed to provide stability, flexibility, and balance:

• Flexible benefits: exchange part of your salary and make tax savings on health insurance, meal and transport vouchers, childcare, and training.
• Well-being: Free access to the Calm app (for up to 5 users), 24/7 counselling, and emotional support from our Healthy Mind Coaches. We also offer self-care and parenting resources through the Cleo app.
• Flexible working: flexibility of working one hour in, one hour out, shortened workdays on Fridays and during the summer, and the opportunity to work from over 40 countries for up to 10 weeks per year through our Work Away program.
• Annual leave: 23 working days of vacation, 5 paid days per year for volunteering, and 5 additional paid days annually for personal or professional development.
• Extended leave: 7 extra days of maternity leave and 5 extra days of paternity leave, on top of the legal allowance, available after one year of service.
• Financial support: Life and disability insurance, salary advances of up to 3.5 times your net monthly pay, a €300 net marriage bonus, and access to Sage's employee stock purchase plan at a discounted rate.

Health and Safety Responsibilities

• Fostering the safety culture, by leading with your own example.
• Following established safety procedures and reporting potential hazards promptly helps maintain a secure and efficient workplace.
• Participating in safety training sessions and adhering to preventive guidelines and procedures, the objective is minimizing risks and protecting yourself and the rest of your colleagues.