Contracts Engineer
hace 3 días
This is a key role to provide exemplary levels of service to our customers by managing orders from receipt through to delivery. Work with partners to ensure the customers' requirements are met in full. Ensure that the customer is kept always up-to-updated on order developments whilst managing any issues in a proactive manner.
Reporting to the Customers Service Manager, in this role you will work with other departments and suppliers to effectively prioritize and expedite orders through to production release and with the Quality department to resolve and investigate customer quality complaints, ensuring customer expectations are managed through to resolution.
In this role you will identify and resolve order queries with customers and ensure that their requirements are correctly interpreted and fully understood, liaise and use negotiation skills with both customers and internal departments regarding delivery or special requirements, diligently and accurately carry out contract reviews of customer orders.
This role would suit a determined problem-solver, experience of the valve industry and good knowledge of electric actuators. You must have prior technical knowledge and experience in electric actuators contracts management and attention to detail together with a strong commitment to top-quality customer service.
QualificationsExperience Requirements:
- Degree or mechanical engineering qualification or equivalent
- Desirable at least 2/3 years of relevant experience in a similar role
- Understanding of engineering drawings
- Commercial awareness and strong understanding of commercial jargon
- Background in Customer Service
- Knowledge of material pricing
- Detailed knowledge and experience in electric and pneumatic actuator products
- Understanding of revenue forecasting
- Knowledge of Microsoft AX / D365
- Fluent English
The Successful Candidate:
- Negotiation skills
- Experience in manufacturing/engineering and contractual environment
- Good technical, mechanical and electrical actuator knowledge
- Ability to build strong relationships with customers and other internal departments to ensure customer requirements are met to the full
- Good attention to detail and ability to work under pressure
- Good communication skills, customer focus, ability to multitask at executing tasks
- Ability to approach challenges with a proactive mindset and find solutions to problems
Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide.
Our purpose is Keeping the World Flowing for Future Generations.
For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals and food- these are the flows on which our modern world depends.
Today we're respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that's what we will always pursue, safely and sustainably.
Department: Sales Support EMEA-
Ingeniero/a de Calidad
hace 1 semana
Bilbao, Vizcaya, España WALT HR A tiempo completoTareasDesde Walt HR, buscamos un/a Ingeniero/a de Calidad altamente cualificado/a y con experiencia para unirse a una importantes proyectos industriales en el norte de Suecia. En este puesto serás uno de los responsables de garantizar la calidad del proyecto. Desarrollarás e implementarás sistemas de gestión de calidad, realizarás auditorías,...
-
Ingeniero/a de Calidad
hace 5 días
Bilbao, Vizcaya, España WALT HR A tiempo completoDesde Walt HR, buscamos un/a Ingeniero/a de Calidad altamente cualificado/a y con experiencia para unirse a una importantes proyectos industriales en el norte de Suecia. En este puesto serás uno de los responsables de garantizar la calidad del proyecto. Desarrollarás e implementarás sistemas de gestión de calidad, realizarás auditorías, mejorarás las...
-
Contracts Engineer
hace 2 días
Bilbao, España Rotork A tiempo completoOverview Job Description This is a key role to provide exemplary levels of service to our customers by managing orders from receipt through to delivery. Work with partners to ensure the customers’ requirements are met in full. Ensure that the customer is kept always up-to updated on order developments whilst managing any issues in a proactive...
-
Contracts Engineer
hace 5 días
Bilbao, España Rotork A tiempo completoThis is a key role to provide exemplary levels of service to our customers by managing orders from receipt through to delivery. Work with partners to ensure the customers’ requirements are met in full. Ensure that the customer is kept always up-to-updated on order developments whilst managing any issues in a proactive manner. Reporting to the Customers...
-
Contracts Engineer
hace 4 días
Bilbao, España Rotork A tiempo completoJob DescriptionThis is a key role to provide exemplary levels of service to our customers by managing orders from receipt through to delivery. Work with partners to ensure the customers’ requirements are met in full. Ensure that the customer is kept always up-to-updated on order developments whilst managing any issues in a proactive manner. Reporting to...
-
Contracts Engineer
hace 3 días
Bilbao, España Rotork A tiempo completoJob Description This is a key role to provide exemplary levels of service to our customers by managing orders from receipt through to delivery. Work with partners to ensure the customers' requirements are met in full. Ensure that the customer is kept always up-to-updated on order developments whilst managing any issues in a proactive manner. Reporting to the...
-
Contracts Engineer
hace 8 horas
Bilbao, España Rotork A tiempo completoOverviewJob Description This is a key role to provide exemplary levels of service to our customers by managing orders from receipt through to delivery. Work with partners to ensure the customers’ requirements are met in full. Ensure that the customer is kept always up-to updated on order developments whilst managing any issues in a proactive...
-
Associate Field Service Engineer
hace 2 semanas
Bilbao, España ABB A tiempo completo**Associate Field Service Engineer (OR adaptable for the job title: Field Service Engineer)**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender,...
-
Contracts & Order Fulfillment Engineer
hace 2 días
Bilbao, España Rotork A tiempo completoA leading global flow control company is seeking a customer service role responsible for managing orders efficiently from receipt to delivery. The ideal candidate will possess a degree in mechanical engineering and relevant experience in the valve industry. Key skills required include negotiation, attention to detail, and a strong understanding of electric...
-
Ingeniero/a de Calidad
hace 4 días
Bilbao, España WALT HR A tiempo completoDesde Walt HR, buscamos un/a Ingeniero/a de Calidad altamente cualificado/a y con experiencia para unirse a una importantes proyectos industriales en el norte de Suecia. En este puesto serás uno de los responsables de garantizar la calidad del proyecto. Desarrollarás e implementarás sistemas de gestión de calidad, realizarás auditorías, mejorarás las...
-
Ingeniero/A De Calidad
hace 8 horas
Bilbao, España ArcelorMittal A tiempo completoDesde Walt HR, buscamos un/a Ingeniero/a de Calidad altamente cualificado/a y con experiencia para unirse a una importantes proyectos industriales en el norte de Suecia. En este puesto serás uno de los responsables de garantizar la calidad del proyecto. Desarrollarás e implementarás sistemas de gestión de calidad, realizarás auditorías, mejorarás las...
-
Remote Fullstack Engineer — Insurance Platform
hace 5 días
Bilbao, España Alan A tiempo completoA leading health tech company in Spain is seeking engineers to develop their scalable backend systems, impacting healthcare for millions. You'll work on innovative solutions such as AI-powered systems for pricing and contracts, and engage deeply with other experts in insurance and technology. With a focus on healthcare access and a supportive work culture,...
