Operations Analyst

Permanent Regular

Job Description:

We are looking for an Operations Analyst who will help drive the day-to-day operations of the business while supporting problem-solving, process optimization, and technological improvements. From day one, you'll play a key role within the team and across the company, taking ownership of meaningful operational tasks. This role sits in a fast-paced environment working closely with top-tier talent.

Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.

Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.

Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.

Your next challenge

We are looking for an Operations Analyst who will help drive the day-to-day operations of the business while supporting problem-solving, process optimization, and technical developments. From day one, you'll play a key role within the team and across the company, taking ownership of meaningful operational tasks. This role sits in a fast-paced environment working closely with top-tier talent.

What you'll be doing:

• Organize and execute daily, weekly, and monthly tasks, ensuring consistency, quality, and alignment with business priorities.

• Track and report operational performance metrics, proactively flagging risks or SLA deviations.

• Support new operational and technology initiatives, contributing to development, testing, rollouts, and follow-up activities.

• Work closely with all other teams across the organization, acting as a first line of support to solve issues and ensure smooth operations.

You're a match

Education Requirements:

Bachelor's degree in Engineering, Business Administration, a STEAM discipline, or a related field.

Work Experience Requirements:

0-2 years of experience in operations or a related field.

Requirements:

• Strong Excel skills and ability to work comfortably with numbers.

• Comfortable using digital tools and technology, with the ability to quickly learn new platforms.

• You have proven experience working for a successful startup or scale-up (is a plus but not mandatory).

• Knowledge of programming languages such as SQL and Python (highly desirable but not mandatory).

Languages:

Spanish and English

Competencies:

• Strong attention to detail (critical skill)

• Ability to solve complex and numerical problems

• Analytical thinker capable of identifying problems before they occur

• Proactive and resourceful mindset

• Ability to work both independently and collaboratively

• Ability to thrive in a dynamic and fast-paced environment

• Strong organizational and time-management skills

• Effective multitasking abilities

• Solid data analysis skills

• Clear and effective communication

To get this challenge:

• Video call or face to face with Recruiter/TA H

• Face to face with Operations Manager

• Face to face with Operations & Sales Director

Your team

Operations Team

Your location

Madrid, Spain

Happy at work

1) A meaningful job: Be the change Help us build the future of employee benefits by bringing to life sustainable and personalized experiences and contribute to make a real impact on millions of lives. Our business model delivers not just for individuals but their communities too, by supporting local businesses and economies.

2) A great culture: People matter – a lot Be part of a multicultural team that moves as one in a fast paced and innovative environment. We respect and care authentically about our people, we embrace wellbeing and work-life balance, new ideas and we have a lot of fun

3) An empowering environment: Be yourself At Pluxee we proudly embrace diversity and value the uniqueness of our talents, fostering an inclusive work place where all abilities are celebrated, and equal learning and growing opportunities are a given.

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