Network Technician, Data Center

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we´re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we´re looking for talented people who want to help.

You´ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You´ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you´ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

We are looking to hire a highly motivated, best-in-class Network Technician to join our growing team within Networking. The position responsibilities involve delivering the hardware, configuration and fiber connectivity of interdependent scaling projects across several data center locations. The Network Technician will work closely with both internal customers and external vendors to facilitate smooth project execution in association with Technical Program Managers.

Our ideal candidate is highly autonomous, very detail oriented, possesses strong written and verbal communication skills and has significant experience in supporting large scale, enterprise class networks. They will be highly competent in all aspects of installation and troubleshooting of networking hardware, software and fiber connectivity, all combined with a proven project delivery methodology. This position will work with minimum supervision to drive the stability and sustainability of our next-generation networks and to assist in the development of innovative ways to automate and scale our network as we expand.

Network Technicians are expected to work with established best practices to refine operational procedures, develop new tooling and constantly think proactively and innovatively. The desire and ability to work in an ambiguous, collaborative environment is essential for success.

**Must be fluent or at least advanced level in English

*Please submit CV in English

Key job responsibilities

• Working closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of established designs and products.

• Managing work and priorities through ticketing system and workflows.

• Collaborating with various stake holders to remove project obstacles.

• Traveling within geographical work area is required, some travel outside traditional work area may be requested.

• Troubleshooting networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction.

• Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.

• Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment.

• Completing customer requests via Remedy trouble ticketing system and project management workflows.

• Participating in the migration, basic configuration and rollout of new or upgraded hardware.

A day in the life

You will play a pivotal part in scaling the network of several data center locations and be responsible for day to day assistance with capacity management. Working closely with both internal customers and external vendors, you will facilitate smooth project execution as directed by Technical Program Managers.

You will be required to travel, up to 20% travel outside traditional work area may be required possibly including international travel.