Data Operations Intern

If you're here, it's because you're looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We'll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. 

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

Our strong culture and non-vanilla personality. 

A Talent House. 

Our commitment to being a force for good. 

We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts…

YOUR MISSION

Join our team and become an integral part of Glovo's Global Operations We provide a dynamic and challenging environment filled with numerous opportunities for growth and development.

Couriers are the cornerstone of Glovo's marketplace. We are seeking an Intern (Supply Excellence) who can strike the perfect balance between creativity and data-driven precision, turning seemingly impossible projects into reality. This role offers the opportunity to significantly impact the optimization of a key global operational framework.

In this role, you will be refining and streamlining the intricate process of updating and managing courier payment rules across a diverse portfolio of over 20 countries. This position will involve the design and creation of sophisticated dashboards, the development of innovative automation solutions to elevate operational efficiency, and the establishment of robust alert mechanisms. The ideal candidate will demonstrate the ability to critically assess complex requests, ensuring the seamless integration and implementation of new payment configurations.

THE JOURNEY

• Define, own, and optimize how we compensate all the orders in Glovo in more than 20 countries. 
• Understand and address local and regional needs by stepping into the shoes of the couriers and truly understanding their perspective.
• Manage dashboards and create new tools to improve the department's metric visibility.
• Develop analytical frameworks and models, while effectively communicating with the entire department.
• Dive deep into data to identify key factors and actions to improve KPIs, taking accountability for outcomes.
• Innovate to contribute to the ongoing improvement of courier profitability.

WHAT YOU WILL BRING TO THE RIDE

• Bachelor in Engineering, Math, or any technological domain (tech bootcamps)
• Passionate about analytics: you enjoy deep diving into problems to find the root cause
• Problem-solving skills: no problem is too small or too big
• Excel / Google Sheets proficiency
• Nice to have SQL and Python
• Knowledge of visualization tools like Tableau, Looker, Data Studio & Qlikview  is a plus
• Exceptional verbal and written communication skills (English is a must)
• Proactive, organized, and obsessed with details

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• Monthly Glovo credits to satisfy your cravings
• Discounted gym memberships to keep you energized.
• Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year
• Enhanced parental leave, and office-based nursery.
• Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website