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Private Events Assistant Manager
hace 3 semanas
The Place...
Soho House is a private members' club designed for the creative community known for hosting intimate gatherings, celebrations, and bespoke private events, all delivered with a strong focus on creativity, atmosphere, and personalized service. We foster a collaborative and dynamic working environment and are always looking for passionate individuals who share our commitment to exceptional hospitality and memorable experiences.
The Role…
The Assistant House Relations Manager at Soho House Barcelona will oversee the planning and execution of private events at the property- The role involves building strong relationships with clients and partners, ensuring high-quality event delivery. The position requires a hands-on person who is willing to engage directly in events and manage all aspects of event logistics, staffing, and budget.
Main Duties…
Create an inclusive environment that ensures every member and team member both feels and embodies the Soho House Pillars and Values
Overseeing and understanding the commercial viability of your business
Effective hands-on day to day management and problem solving both front and back of house operations
Plan, coordinate, and execute private events from initial inquiry to post-event follow-up.
Liaise with clients to understand their needs and preferences, providing tailored proposals and creative event solutions.
Work closely with internal departments (kitchen, bar, operations, and marketing) to ensure seamless event delivery.
Oversee event setup, execution, and breakdown, ensuring the highest standards of service and guest experience.
Manage event budgets, invoicing, and vendor coordination.
Maintain accurate records and update event management systems and calendars.
Provide on-site support during events, acting as the main point of contact for clients and suppliers.
Performance standards...
As Events Sales representative you will have a detailed knowledge of the menu and drinks menu at Soho House Barcelona, Little Beach House Barcelona, Pool House and its concepts.
Detailed knowledge of all facilities, its capacities and possibilities regarding events.
Have always a professional handling towards our guests, members and employees.
Coordinate logistics and administrative tasks related to each event, including calendars update, contract, invoicing, and vendor details.
Independently handling and planning of events from the request to the booking of the event, including responding to inquiries, scheduling site visits, and preparing proposals.
Help oversee event setup, execution, and breakdown, ensuring all details meet client expectations.
Liaise with internal teams to ensure all event logistics are aligned with operational capabilities.
Provide on-site support during events, ensuring smooth execution and professional client service.
Participate in internal meetings and contribute to the improvement of event procedures and Build and maintain viable commercial databases across all relevant industries for e-mail and postal promotions of group collateral, offers, events and incentives. Aim to add new contacts to the database per week.
Support the preparation and updating of event budgets, ensuring accurate tracking of costs and revenue.
Assist with generating post-event reports, including financial summaries, guest feedback, and operational evaluations.
Coordinate vendor communication and ensure contracts, invoices, and payments are properly processed and filed.
Help monitor stock levels of event materials and place orders when necessary.
Make a point of knowing all major Barcelona based events - award shows, cultural events etc and forge relationships with organizers to secure ancillary business.
Handle all relevant, centrally coordinated contracts and agreements with external companies and clients for facilitating private hire business.
Participate in specific projects as per the House Relations Manager
Management expectations and accountabilities
Embody, display and proactively drive the companies Pillars and Values
Ensure that company policies and standards are maintained consistently by everyone working at the site
Ensure that any behaviour from either guests or team members that are not in line with the Soho House Pledge are called out and relevant follow up takes place
Requirements / Qualifications...
Up to 3-5 years' experience in a busy hospitality venue.
Excellent interpersonal skills and ability to build relationships (internal and external)
Strong attention to details
Excellent customer service
Confident & charismatic
Demonstrated strength in salesand upselling skills
Well-presented individual with innate drive
Ability to remain focused on key objectives and revenue targets
Extensive experience putting together budgets and quotes
Managing client's requests and expectations at all stages
Organized and reliable
Service oriented and innovative
Friendly nature
Fluent in English, Spanish and Catalan.
Benefits…
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Team Room Rates; Any Bedroom, Any House, $100 a night
- Birthday Day Off
- Discount on Cowshed products and Soho Home (up to 50%)
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
