F&B Operations Manager

hace 2 semanas

Barcelona, Barcelona, España Mandarin Oriental Hotel Group A tiempo completo

Job Description – F&B Operations Manager

Mandarin Oriental, Barcelona

Food & Beverage Department

Position Overview

At Mandarin Oriental, Barcelona, the F&B Operations Manager ensures the highest level of luxury service across all Food & Beverage outlets, fully aligned with Mandarin Oriental's legendary quality standards. This role provides operational leadership, ensures flawless guest experiences, and supports financial performance, while promoting a culture of excellence, collaboration, and continual improvement.

Key Responsibilities – Operations

  • Ensure all F&B outlets operate according to Mandarin Oriental service standards.

  • Maintain strong presence during service to support colleagues and engage with guests.

  • Oversee restaurant, bar, in-room dining, banqueting, and minibar operations.

  • Ensure compliance with hygiene, HACCP, and safety regulations.

  • Coordinate interdepartmental communication with Culinary, Rooms, Engineering, and Finance.

Team Leadership & Development

  • Lead and inspire a multicultural F&B team.

  • Conduct performance reviews and ensure development plans are in place.

  • Monitor staffing levels based on business needs and forecasts.

  • Ensure colleagues embrace the Mandarin Oriental culture and values.

Financial Responsibilities

  • Monitor financial KPIs including revenue, cost of sales, labour cost, and profitability.

  • Support annual budget preparation and monthly forecasting.

  • Implement cost control strategies without compromising service quality.

  • Oversee purchasing, inventory, and waste management.

Guest Experience

  • Ensure guest expectations are exceeded across all outlets.

  • Manage complex guest complaints and ensure appropriate recovery actions.

  • Conduct regular quality audits and service observations.

  • Collaborate with the Executive Chef and Sommelier to refine menus and beverage offerings.

Outlet-Specific Oversight

Restaurant: Ensure flawless service execution and effective table management.

Bar: Guarantee beverage quality and cocktail preparation standards.

In-Room Dining: Oversee tray setup, delivery times, and minibar procedures.

Banqueting & Events: Coordinate event execution in alignment with BEOs and client expectations.

Requirements

  • Minimum 3–5 years of management experience in luxury F&B operations.

  • Strong leadership, communication, and organisational skills.

  • Experience in a five-star or luxury hospitality environment.

  • Financial acumen and ability to interpret operational reports.

  • Fluency in English and Spanish; Catalan and additional languages are a plus.

Competencies

  • Commitment to luxury service.

  • Operational excellence.

  • Effective leadership and team development.

  • Problem-solving and decision-making.

  • High attention to detail.

  • Ability to work under pressure.

  • F&B Operations Manager

    hace 2 semanas

    Barcelona, Barcelona, España Conservatorium Hotel A tiempo completo

    F&B Operations ManagerJR-04231Food & BeverageFull timePermanentMandarin Oriental, BarcelonaJob Description – F&B Operations ManagerMandarin Oriental, BarcelonaFood & Beverage DepartmentPosition OverviewAt Mandarin Oriental, Barcelona, the F&B Operations Manager ensures the highest level of luxury service across all Food & Beverage outlets, fully aligned...

  • Project Manager F&B

    hace 2 semanas

    Barcelona, Barcelona, España CCIB A tiempo completo

    Imagina liderar experiencias gastronómicas inolvidables en un centro de convenciones líder y referente internacional en eventos únicos… En cada evento, detrás de cada detalle, hay alguien que convierte momentos en recuerdos memorables.¿Quieres ser esa persona?Estamos buscando un/aProject Manager Food & Beveragepara unirte a nuestro equipo y cubrir...

  • F&B Trainee

    hace 2 semanas

    Barcelona, Barcelona, España Nobu Hotel Barcelona A tiempo completo

    Job SummaryIn this role, the Food and Beverage Trainee will be able to fully experience the various F&B outlets and event operations of Nobu Hotel Barcelona with a hands-on approach. After completing this program, the intern will have learned the operations behind a professional food and beverage department and will be fully immersed in the Nobu...

  • F&B intern

    hace 2 semanas

    Barcelona, Barcelona, España The Hoxton A tiempo completo

    Company DescriptionWe're looking for an F&B Intern to join our team at The Hoxton, PoblenouThe Hoxton Poblenou in the city of Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional...

  • Food & Beverage Manager

    hace 2 semanas

    Barcelona, Barcelona, España Hotel ARTS Barcelona A tiempo completo

    Hotel Arts BarcelonaBarcelonaExperienciaNo se requiere experiencia- ### SalarioRetribución sin especificar- - ### Área - Puesto **Hostelería, Turismo**- Director/a de Alimentos y BebidasCategoría o nivelDirección - - ### Vacantes1- ### Inscritos0- - ### Contrato Contrato IndefinidoJornadaCompletaProceso de selección continuo.FuncionesThe Food &...

  • Operations manager

    hace 2 semanas

    Barcelona, Barcelona, España Nuclio Talent A tiempo completo

    Sobre la oferta de Operations manager CATALAN ImprescindibleDesdeNuclio Talent, buscamos un/aCoordinador/a de Operaciones, Logística e Implementaciónpara unaempresa tecnológica especializada en soluciones Smart Lockers, que desarrolla e implementa sistemas inteligentes de almacenamiento y entrega para clientes nacionales e internacionales.Este rol es...

  • Operations manager

    hace 7 días

    Barcelona, Barcelona, España Nuclio Talent A tiempo completo

    Sobre la oferta de Operations manager:DesdeNuclio Talent, buscamos un/aCoordinador/a de Operaciones, Logística e Implementaciónpara unaempresa tecnológica especializada en soluciones Smart Lockers, que desarrolla e implementa sistemas inteligentes de almacenamiento y entrega para clientes nacionales e internacionales.Este rol es clave para garantizar que...

  • Senior Operations Manager

    hace 4 días

    Barcelona, Barcelona, España AIRE Ancient Baths A tiempo completo

    The RoleWe are looking for aSenior Operations Managerwith strong leadership experience in luxury hospitality or wellness to join our AIRE Tribeca center in New York City.This role includes a6-10 month operational immersion and leadership development programdesigned to prepare the selected candidate to become theDirector of an AIRE Center.During this period,...

  • General Manager

    hace 22 horas

    Barcelona, Barcelona, España METT Barcelona A tiempo completo

    Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.SHG operates over 88 venues in 25 countries with a commitment to deliver authentic and diverse hospitality experiences that bring people together, all...

  • Operations Manager

    hace 6 días

    Barcelona, Barcelona, España GuestReady A tiempo completo

    Join GuestReady as an Operations Manager (Barcelona)GuestReady is a global leader in short-term rental and hospitality management, operating in the UK, France, Portugal, Spain, and the UAE. Since 2016, we've been redefining the industry with cutting-edge technology and exceptional service — delivering seamless experiences to guests and property owners...