Supply Chain Specialist

hace 2 semanas

Sant Just Desvern, Barcelona, España Sysmex España A tiempo completo

Location:
Sant Just Desvern/ Hybrid

Department:
Operations / Supply Chain

Contract Type:
Permanent

Working Hours:
Full time

We are looking for a dynamic and detail-oriented
Supply Chain Agent
who wants to build a solid career in a
leading in vitro diagnostics company
that has experienced strong and sustained growth over the past 15 years.

As part of our
Operations team
, you will play a key role in ensuring efficient and customer-focused
order management
. You will be the connection between customers, logistics, and internal teams — supporting a smooth, compliant and high-quality supply process.


What You'll Be Doing

  • Manage the
    full order lifecycle
    : order entry, cleansing, status updates, shipment tracking, delivery confirmation, and returns.
  • Collaborate with stakeholders to
    remove order blocks
    , process changes, and manage releases.
  • Answer customer inquiries via
    email and phone
    , and
    resolve complaints
    quickly and effectively.
  • Perform
    root cause analysis
    to understand and prevent recurring issues.
  • Act as a
    liaison between customers and internal teams
    , translating customer needs into internal action.
  • Keep stakeholders informed with clear updates and maintain high levels of customer satisfaction.
  • Support internal customer reviews by
    updating presentations
    and tracking KPIs.
  • Monitor
    feedback systems
    and contribute to continuous improvement initiatives.
  • Proactively identify
    potential fulfillment obstacles
    and initiate corrective actions.
  • Ensure strict adherence to
    quality, safety, and compliance standards
    .
  • Report any incidents or non-conformities and take part in corrective actions where needed.

What you need to be sucessful:

Education

  • High school degree required.
  • Bachelor's degree desirable, preferably in Supply Chain Management, Logistics, Business Administration, Engineering, or a related field.

Languages

  • Fluent in English and Spanish (both written and spoken).
  • Portuguese is a plus.

Knowledge & Technical Skills

  • Strong command of Microsoft Office, especially Excel.
  • Experience with ERP systems (preferably SAP) and CRM tools.
  • Knowledge of master data and table files is a plus.

Industry & Functional Experience

  • At least 5 year of experience in Supply Chain, Logistics or a related function.
  • Minimum 5 year of experience in Customer Service.
  • Experience in the Medical industry is highly valued.
  • Experience with logistics processes (OFP) is desirable.
  • Some commercial or sales experience is highly recommended.

Skills & Competencies

  • Strong organizational and time management skills.
  • Ability to manage multiple tasks or projects simultaneously.
  • Excellent interpersonal and communication skills.
  • High attention to detail and strong analytical thinking.
  • Process-oriented and capable of project management.
  • Self-driven, responsible and proactive.
  • Comfortable working in a team-oriented environment.

What's in it for you?

  • Flexible Compensation Plan in public transports, restaurants, kindergarden, medical insurance for family, etc
  • Flexible working hours and hybrid work model
  • Subsidized gym membership
  • Health & dental insurance
  • Referral program bonus – When you introduce us with people as talented as you
  • Baby friendly company
  • Excellent, dynamic, and multicultural environment

  • Senior Supply Chain Manager

    hace 11 horas

    Sant Just Desvern, Barcelona, España Mammafiore A tiempo completo

    Don't play with food | MammafioreWhen we were little, our mother always told us: "Don't play with your food." And since you should always listen to your moms, we took it so seriously that we decided to dedicate ourselves to gastronomy. To care for it, respect it, love it, and share it.That's why at Mammafiore we want to pay tribute to our roots. To what...

  • Supply Chain Analyst

    hace 2 semanas

    Sant Cugat, Barcelona, España Mercedes-Benz Group A tiempo completo

    Tätigkeitsbereich:Supply Chain ManagementFachabteilung:Supplier Management & PlanningGesellschaft:Mercedes-Benz Parts Logistics Ibérica, S.L.U.Standort:Sant Cugat del Vallès, Camí de Ca n'Ametller, 18Startdatum:sofortVeröffentlichungsdatum: Stellennummer:MER0003WB4Arbeitszeit:VollzeitAufgabenWe are looking for a supply chain analyst who will be...

  • Supply Chain Operations Intern

    hace 2 semanas

    Sant Cugat, Barcelona, España HP A tiempo completo

    Before applying: please note that to be eligible for this position, you must be currently enrolled at a university in Spain and remain enrolled until the end of the internship. You must also be available to start the internship in February 2026 and continue participating in the program until June–July 2026.The Supply Chain Operations organization for...

  • Supply Chain Operations Intern

    hace 2 semanas

    Sant Cugat, Barcelona, España HP A tiempo completo

    Supply Chain Operations InternDescription -Before applying: please note that to be eligible for this position, you must be currently enrolled at a university in Spain and remain enrolled until the end of the internship. You must also be available to start the internship in February 2026 and continue participating in the program until June–July...

  • Supply Chain Project Management Intern

    hace 2 semanas

    Sant Cugat, Barcelona, España HP A tiempo completo

    Before applying: please note that to be eligible for this position, you must be currently enrolled at a university in Spain and remain enrolled until the end of the internship. You must also be available to start the internship in February 2026 and continue participating in the program until June–July 2026.About this role:HP's Supply Chain Organization is...

  • Supply Chain Operations Analyst Intern

    hace 2 semanas

    Sant Cugat, Barcelona, España HP A tiempo completo

    Before applying: please note that to be eligible for this position, you must be currently enrolled at a university in Spain and remain enrolled until the end of the internship. You must also be available to start the internship in February 2026 and continue participating in the program until June–July 2026.About this roleYou want a dynamic role to...

  • Supply Chain Project Management Intern

    hace 2 semanas

    Sant Cugat, Barcelona, España HP A tiempo completo

    Supply Chain Project Management InternDescription -Before applying: please note that to be eligible for this position, you must be currently enrolled at a university in Spain and remain enrolled until the end of the internship. You must also be available to start the internship in February 2026 and continue participating in the program until June–July...

  • Supply Chain Operations Intern

    hace 2 semanas

    Sant Cugat, Barcelona, España HP A tiempo completo

    Support monitoring and improvement of processes to ensure efficiency, accuracy, and clarity. Assist in documenting and communicating process changes to relevant internal teams. Contribute to operational excellence by supporting timely resolution of system and process inquiries. Participate in cross-functional process improvement or re-engineering...

  • Global Transfer Project Manager

    hace 2 semanas

    Sant Just Desvern, Barcelona, España STADA Group A tiempo completo

    GLOBAL TRANSFER PROJECT MANAGERBarcelona |Spain | Full-time | PermanentAbout UsAt STADA we pursue the purpose of "Taking care of people's health as a trusted partner." All our decisions and actions are driven by our purpose, vision and values. With our wide range of Generics, Cosumer Healthcare and Specialties, we offer patients, doctors and pharmacists a...

  • Area Specialist Production

    hace 2 semanas

    Sant Joan Despí, Barcelona, España Reig Jofre A tiempo completo

    En Reig Jofre estamos buscando a un/aArea Specialist Production & Supply Chain Supportpara que pueda contribuir a los diferentes proyectos que estamos desarrollando en las plantas productivas ubicadas en Sant Joan Despí.Su misión principal será asegurar el correcto soporte a las operaciones de producción y supply chain mediante la gestión administrativa...