Salesforce Product Owner

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers' whole online journey.

We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We're here to stay—and we're looking for team members who are excited to drive impact and help us scale even further.

Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.

We are seeking a Product Owner to lead the analysis, improvement, and governance of sales processes within our Salesforce ecosystem. Positioned within the internal Salesforce team in IT, this role partners closely with Sales, Marketing Operations, Revenue Operations, Customer Success Operations, and Professional Services Operations to deliver scalable, end-to-end sales workflows.

The role covers top-of-funnel processes, lead conversion, and Order Management. While CPQ/quoting and commissions are out of scope, a strong working understanding of both is required. The ideal candidate brings deep Salesforce expertise, experience with integrated sales tools (e.g. Clari, Outreach, ChiliPiper), and the ability to translate complex cross-functional requirements into actionable solutions.

We are open to both hybrid and remote for this position.

• Act as the primary Product Owner for sales-related business processes within the internal Salesforce team.
• Serve as the liaison between Sales, Marketing Operations, Revenue Operations, Customer Success Operations, and Professional Services Operations.
• Analyse and map end-to-end sales processes across integrated systems to ensure alignment, scalability, and efficiency.
• Collaborate with designated Data Owners and technical Salesforce experts to guide the design and implementation of scalable process improvements.
• Maintain and continuously improve business process documentation for the Sales organisation.
• Participate in strategic projects led by the Revenue Operations team, providing expert input on Salesforce capabilities and process implications.
• Translate business needs into clear, actionable user stories and prioritise the Salesforce development backlog.
• Ensure solutions align with overall data architecture and business strategy, advocating for data quality and governance.
• Stay current with Salesforce platform capabilities and integrated sales tools (e.g., Clari, Outreach, ChiliPiper, Distribution Engine), recommending enhancements where applicable.
• Collaborate with internal stakeholders to understand reporting and operational needs related to sales pipeline progression, handovers, and performance tracking.

• 4+ years of experience as a Product Owner, Business Analyst, or similar role with focus on Salesforce and sales operations.
• Strong understanding of Salesforce Sales Cloud, including object relationships, process automation, and reporting.
• Demonstrated ability to analyse and document complex sales processes involving multiple stakeholders.
• Experience working with or integrating third-party sales tools such as Clari, Outreach, ChiliPiper, and Distribution Engine.
• Familiarity with CPQ and sales commission workflows (high-level understanding of data dependencies, even if not directly responsible).
• Excellent stakeholder management and communication skills, especially in cross-functional environments.
• Proven ability to write clear, concise user stories and maintain a prioritized product backlog.
• Comfortable collaborating with technical teams and participating in agile/scrum ceremonies.

Why you should join Contentsquare

We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we're aligned with the employees' needs.

Here are a few we want to highlight:

- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year

- Work flexibility: hybrid and remote work policies

- Generous paid time-off policy (every location is different)

- Wellbeing and Home Office allowances

- A Culture Crew in every country we're based in to coordinate regular activities for employees to get to know each other and bond outside of work

- Every full-time employee receives stock options, allowing them to share in the company's success

- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts

- And more benefits tailored to each country

Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

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