Commercial General Manager

IONOS, the leading European provider of cloud infrastructure, cloud services, and hosting services, stands for open structures, a vibrant work culture, and flat hierarchies with a dynamic team spirit. We firmly believe that work can also be fun and offer the right environment for it.

We are looking for an outstanding, results-oriented Commercial General Manager to drivestrategic direction and business development. The role will involve: 

• Leading and managing the entire business operations with a strong focus on marketing and sales within a global, functional organizational structure.
•  Developing, implementing, and monitoring long-term growth strategies to achieve company goals.  
• Implementing and monitoring technology, go-to-market and marketing & sales strategy to ensure that IONOS remains at the forefront of its industry.  
• Monitoring and analyzing market and industry trends to identify opportunities and mitigate risks. 

In terms of functional and operational management, the responsibilities will include:  

• Lead local marketing and sales strategy and execution, from branding, customer acquisition to retention, cross- and upselling as well as win-back  
• Lead all localization efforts to best tailor the go-to-market approach to local requirements and local customer needs  
• Provide clear feedback on local business priorities and opportunities to the headquarters to inform about strategic roadmap and investment discussions  
• Closely and seamlessly collaborate with the central teams and functions of the IONOS Group to leverage best practices and central resources from the group and further develop the local brand  
• Coordinate and prioritize projects and initiatives in collaboration with the relevant departments  
• Identify and foster internal synergies within the IONOS Group  
• Increase operational efficiency and performance by optimizing internal processes 

In the realm of team leadership and employee development, the new manager will be entrusted with the following responsibilities:  

• Leading and inspiring a talented and diverse interdisciplinary team  
• Building and leading a high-performing sales and marketing team to drive company growth and strengthen the market position  
• Hiring, training, developing and coaching a high-performing team through effective leadership practices  
• Cultivating a work environment that fosters innovation, collaboration, and continuous improvement  
• Establishing and maintaining strong relationships with key stakeholders, including customers, partners, communities and regulators as well as government authorities. 

In terms of profit and loss (P&L) responsibility within the functional organization, the role will involve:  

• Assuming shared P&L responsibility for the local brand within the functional organization  
• Continuously monitoring and analyzing key financial figures and performance indicators  
• Collaborating with various functions and board departments to identify potential cost efficiency and revenue growth opportunities  Implementing measures to optimize profitability and drive sustainable value improvement  
• Providing regular updates on financial results and deriving actionable measures 

Requirements

IONOS attaches particular importance to people being the best possible cultural fit for the company. This means that the manager we are looking for must be characterized by an entrepreneurial attitude and a strong can-do mentality, a hard worker with open-mindedness, curiosity and a high level of resilience. We are not looking for a manager "at the green table", but a personality with a high level of intelligence and strategic-conceptual aptitude, who is at the same time very "hands-on" and "down to earth", who is always willing to get involved in projects themselves and does not have the idea that their role merely involves control and the allocation of tasks to employees. 

Furthermore, he/she is able to communicate positively at the top level in the organizations involved, with partners and customers, as well as interacting with Ionos client's specialists on an equal footing and without pretentiousness. This works best with an ambitious, performance-oriented basic orientation, but also with a less pretentious attitude in one's own cause: employees at IONOS take the customer and the team in particular as very important, less the realization of purely personal interests. A pragmatic, open-minded team player will find a high level of acceptance. IONOS values creativity and innovation and has a "we can do it" mentality. 

Core Requirements:

• Minimum Bachelor's degree in IT, Engineering, Data and Computer Science, Business Administration, Finance, or a related field. An MBA or similar postgraduate degree would be advantageous  
• Minimum of 10 years of experience in leadership positions, preferably in a fast-paced, agile, hyper-growth tech-related environment  
• Excellent leadership and management abilities, including the ability to motivate and guide a team  
• Proven experience in developing and implementing successful business strategies  
• Track record of successfully achieving significant sales, revenue and EBITDA growth  
• Strong financial and business analysis skills  
• Strong data-driven entrepreneurial mindset  
• Profound technical knowledge and understanding, preferably in the area of domains, hosting and cloud solutions  
• Ability to work under pressure and prioritize in a rapidly changing environment  
• Experience in working in a functional matrix-organization and the ability to collaborate effectively with various business groups  
• Excellent communication skills with internal and external stakeholders, capable of influencing at various levels  
• Highly developed negotiation skills  
• Fluency in English is a must, German language skills could be of advantage  
• Flexible, resilient, and willing to embrace ambiguity and change with an entrepreneurial mindset

• Hybrid working model with home office option.
• Flexible working hours through trust-based working hours.
• Various employee discounts for activities and products.
• Employee events such as summer and winter parties, as well as workshops.
• Numerous training and development opportunities.
• Various health offers, such as sports and health courses.