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Assistant Store Manager
hace 1 día
The part you'll play
You will join us in our Store in La Roca Village as a Assistant Store Manager, reporting directly to the Store Management.
- Support your colleagues to transform each client experience into magical moments for the client by creating a hand-crafted experience
- Create a long-term, authentic bond with your colleagues by fostering growth, listening with respect and inclusion
- Be a liaison - on the sales floor - between your colleagues and the store manager to drive and achieve individual and team objectives and act as a mentor to the team by proactively offering insights, reflections, and experiences
- Communicating and storytelling with conviction, you master the ability to listen and ask the right questions
- Empowering team members with autonomy to accomplish tasks effectively and generate enthusiasm for a positive team spirit
- Support the Store Manager in driving the store strategy to achieve the best sales performance and creating a hand-crafted 360° experience for the client
- Actively contribute to the development and implementation of business action plans to enhance sales for each product category and client tier segment
- Provide excellent and specialized customer service to develop meaningful and loyal client relationships through CRM initiatives
- Actively engage in wider community and seek inspiration from other sectors to form a cohesive team focused on creating an energetic, exciting, innovative and approachable environment
- Empower and support your colleagues to accomplish tasks effectively and generate enthusiasm and energy to create positive team spirit
What you'll bring
- Undertake work with a high degree of integrity, leading by example in every situation.
- Take action and ownership, ensuring a magical client experience while aiming to be a leader, a nurturer, a natural connector with a passion for helping others grow
- A powerful communicator, handling your colleagues and clients with personal care and empathy
- Being passionate about the client experience with in-depth knowledge of the desires, needs and expectations of luxury clients
- Fluency in Spanish and English is essential; knowledge of an additional language is an advantage.
