Lab Services Coordinator

The Opportunity:Executes a range of complex/technical operational tasks related to customer's assets, with significant need for interpretation and deviation from standard We're looking for someone to support and maintain lab equipment, troubleshoot issues, and keep assets running smoothly. You'll handle GxP equipment qualification (IQ/OQ/PQ), schedule maintenance and repairs, manage vendor interactions, and ensure all documentation is audit‑ready. Strong problem-solving and clear communication with teams and suppliers are key. Lab Operations Coordinator – Toledo

Full‑Time | Permanent Position

Key ResponsibilitiesUser Support & Daily Operations

• Act as the central point of contact for all operational questions and needs in assigned lab areas.
• Ensure a high-quality user experience by supporting smooth service delivery and resolving lab‑related issues efficiently.
• Introduce new J&J staff to the Avantor scope on site, ensuring they understand processes, expectations, and support channels.

Asset & Service Management

• Create and follow up on service tickets for broken or malfunctioning assets; coordinate with relevant vendors and track timely completion.
• Inform end users about timelines, progress, and outcomes of service requests.
• Maintain accurate laboratory asset inventory, including regular verification and updates to the database.
• Ensure proper asset labeling and support with equipment moves, installations, and decommissioning.
• Escort external engineers on site and verify required legal or compliance documentation.

Operational Coordination

• Collaborate with central services such as waste handling, facilities, and site security to ensure a safe and efficient lab environment.
• Conduct corridor and laboratory walks to identify issues, track overall lab conditions, and ensure housekeeping standards.
• Order non‑capex items that become part of the permanent lab infrastructure.

Safety & Compliance

• Support lab safety checks and internal/external audits.
• Raise awareness of potential hazards and address them appropriately.
• Communicate changes regarding lab policies, consumables, upcoming maintenance, and service downtime (e.g., via newsletters or updates).

Meetings & Communication

• Organize and lead regular operational meetings with the lab community.
• Maintain oversight of maintenance and repair contracts, ensuring timely renewals and correct invoice handling.

Additional Support Duties

• Assist with reagent and repository inventory checks.
• Monitor laboratory equipment utilization and flag redundant or underused items.
• Collect pipettes for calibration and maintain equipment ownership records in shared lab spaces.
• Support internal equipment relocations as needed.

QualificationsEducation

• Degree in Chemistry, Engineering, Laboratory Technology, Pharmaceutics, or similar OR equivalent experience in laboratory or technical operations.

Experience

• Minimum 2 years of experience in the chemical sector, or
• At least 1 year of experience in a laboratory or similar technical environment.

Technical Skills

• Proficient in Microsoft Office 365 (Outlook, Excel, Word, etc.).
• Experience with or training in database systems (e.g., SAP, inventory systems).

Language

• English – at least B1 (Intermediate) or higher.

Interested? Let`s apply

#LI-Onsite

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
 
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
 
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

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By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

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