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Technical Service Manager

hace 3 semanas

Sant Just Desvern, Barcelona, España Bunge A tiempo completo

Location : Barcelona

City : Barcelona

Country : Spain

Requisition Number : 42690

Bunge is looking for a Technical Service Manager (Fats, Oils, Lecithins & Proteins) - Barcelona. This role provides leadership in driving growth by identifying, evaluating, and prioritizing customer opportunities through proactive engagement, needs anticipation, and value creation. You will serve as a subject matter expert, facilitating knowledge transfer within the organization and contributing to the development of unique selling propositions (USPs) for our product portfolio.

Main responsibilities:

  • Manage the technical relationship with key customers (value-added and premium accounts) in Portugal, Italy, Spain, and other countries, providing selective support to standard service seekers.
  • Proactively scout and identify new opportunities for customer developments, and translate customer needs into concrete offerings, leveraging Bunge's portfolio across food, feed, and non-food categories.
  • Develop, manage, and deliver customer projects (N=15-30, total value 3-6Mn € CM), including sample supply, evaluation, and implementation, ensuring successful conversion into new business.
  • Collaborate with sales, R&D, product management, quality, production, and marketing teams to guide projects internally and externally, fostering excellent cooperation.
  • Ensure adequate speed of response, time-to-market, and clear communication to manage customer expectations effectively.
  • Negotiate and manage product specifications with customers and operations, proactively resolving any out-of-spec situations.
  • Organize and conduct customer workshops and trainings, and represent the company at exhibitions and fairs, showcasing the entire portfolio.
  • Support the building and demonstration of product Unique Selling Propositions (USPs) in application, driving application development.
  • Build and maintain a strong presence and visibility within the local technical community and network, participating in expert groups and advisory boards.
  • Contribute to collective technical knowledge by sharing experiences and insights across the team.
  • Actively share observations and insights on market and competitor intelligence with marketing, sales, and product management teams.
  • Build and maintain strong relationships with customers, striving to be a top-of-mind partner.

Education / Experience:

  • BSc or MSc degree in Food Science, Food Technology, or Food Innovation.
  • Minimal 2 years, preferably 5 years, of working experience, with at least 2 years in oils & fats application, food product & process development (confectionery, bakery, plant-based, B2B/B2C, multi-national food ingredients companies).
  • Proven track record of successful customer project management, product/application development, and customer satisfaction.
  • Excellent communication, diligence, active listening, understanding, teamwork, and results-orientation.
  • Native Spanish and/or Portuguese speaker; Italian language is a plus. Fluent English language is essential.
  • Willingness and ability to travel nationally and internationally (at least 25% of time).
  • Proficiency in MS Office (Word, Excel, PowerPoint), CRM (Salesforce), and ERP (SAP).
  • Strong behavioral skills: customer-oriented, self-starter, pro-active mindset, advanced communication and presentation skills, commercially focused, team player, strong project management, and organizational skills.

At Bunge, people don't just come here to work, they come here to grow – solving challenges that directly impact the world with a diverse team of thinkers and doers.

If this description reflects your profile or ambition, we're looking forward to seeing your application and motivation in English by hitting apply

In case of questions, please reach out to Aitor Alonso (Talent Acquisition at ).

Acquisition by agencies is not appreciated, we do not use agencies at this moment for our recruitment. Open proposals of candidates are at own risk.

LI-AA3

We Are Bunge

Bunge is a global agribusiness with one mission – we connect farmers to consumers to deliver essential food, feed and fuel to the world. We have unmatched global scale and deeply rooted relationships which allow us to bring innovative ingredients and knowledge to some of the world's biggest brands – many of which are likely in your home right now.

We know that to achieve our mission and deliver the best results to our customers, each other and the world we need to work together – so we hire talented people who are passionate, bold and driven to work as One Bunge. This dedication is deeply embedded in our culture and reflected in the way we work.

Every day our people exemplify these values, which represent Bunge at its core:

  • Act as One Team by fostering inclusion, collaboration and respect.
  • We Lead the Way by being agile, empowered and innovative.
  • Do What's Right by acting safely, ethically and sustainably.

If this sounds like you, join us We value and invest in people who believe in our purpose and are excited to live it every day – people who are #ProudtoBeBunge.

Bunge is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, transgender status, national origin, citizenship, age, disability or military or veteran status, or any other legally protected status.