General Manager

Additional Information
Job Number

Job Category
Property Leadership

Location
The St. Regis Mardavall Mallorca Resort, Carretera Palma-Andratx 19, Palma de Mallorca, Baleares, Spain, 7181VIEW ON MAP

Schedule
Full Time

Located Remotely?
N

Position Type
Management

General Manager – The St. Regis Mallorca
The Opportunity
The St. Regis Mallorca is seeking an exceptional General Manager to lead one of the Mediterranean's most distinctive ultra-luxury resort destinations.

This role requires a proven luxury hotel leader with the depth, gravitas and operational excellence to steward a flagship property, partner closely with ownership, and elevate performance across guest experience, people, and commercial outcomes.

This is not a first-time GM opportunity. It is a role for a seasoned luxury leader who has successfully operated at the highest end of the market.

Key Leadership Accountabilities
As General Manager, you will:

• Lead the overall strategy and day-to-day operation of a complex luxury resort, ensuring exceptional guest experience, brand integrity and sustained financial performance
• Act as the principal partner to ownership, building trust through transparency, strong governance, and consistent delivery of agreed objectives
• Drive commercial performance across rooms, F&B and ancillary revenue streams, balancing brand positioning with profitability and asset value
• Build, inspire and retain a high-performing Executive Committee, creating a culture of accountability, service excellence and talent development
• Uphold and elevate St. Regis brand standards, rituals and service culture, ensuring the property consistently exceeds guest and owner expectations
• Represent the hotel locally and internationally, strengthening relationships with key stakeholders, partners and the wider community

Essential Experience
What We Are Looking For

• Proven General Manager experience within luxury or ultra-luxury hospitality, ideally in a resort or complex leisure environment
• Demonstrated track record of strong operational and commercial performance, including elevating guest satisfaction, RevPAR index, GOP and overall asset value
• Significant experience working directly with hotel owners, investors or asset managers, managing expectations and delivering against agreed performance targets
• Deep understanding of luxury service culture and the ability to lead at a level expected by the world's most discerning guests

Language & Location

• Fluent Spanish (spoken and written) is essential
• Strong cultural awareness and ability to operate effectively within the Spanish and international hospitality market

Leadership Profile

• Gravitas, credibility and presence to lead a flagship luxury hotel
• Calm, confident decision-maker with the ability to balance brand, owner and commercial priorities
• A people-centred leader with a passion for developing high-performing leadership teams

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.
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