SAP Field Services Transformation

¿Do you dare to lead the digital transformation to create a more sustainable world??

We are your Energy Technology Partner.

We electrify, automate, and digitalize every industry, business, and home, driving efficiency and sustainability for all.

At Schneider Electric, our values – IMPACT (
Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork
) – are the foundation of everything we do. Becoming an Impact Maker means turning sustainability ambitions into actions at the intersection of automation, electrification, and digitization.

Are you ready to lead the digital transformation to create a more sustainable world?

If you are up to challenge your creativity and make an impact, we are excited to welcome you

The
SAP Field Services Transformation & Digital Tools Specialist
is responsible for driving operational excellence across the Field Services (FS) organization by leading SAP-related projects, ensuring successful tool integration, process optimization, governance, and digital transformation.

This role is key to improving efficiency, standardizing execution, and enabling data‑driven decision-making across countries.

You will lead the deployment, adoption, and continuous improvement of SAP and other global FS tools, ensuring seamless integration with existing processes and digital applications.

Key Responsibilities

SAP Integration & Deployment (Core Focus)

• Lead SAP implementation and integration projects within the Field Services organization.
• Ensure effective rollout, adoption, and continuous improvement of SAP modules related to FS operations.
• Act as the subject matter expert on SAP process flows, data dependencies, and cross‑module integration.
• Drive change management and user enablement to maximize tool utilization.
• Identify gaps, define requirements, and collaborate with IT and global teams for enhancements and system upgrades.

Operational Excellence & Process Improvement

• Deploy end‑to‑end FS service processes, playbooks, and operating models, ensuring compliance across countries.
• Lead initiatives under the Annual Execution Plan (AEP), covering Safety, Cybersecurity, Productivity, Tendering & Delivery, and readiness for new offer launches.
• Optimize productivity and efficiency across all execution activities, including:
• Standard time and labor utilization
• Workforce planning and structure ratios
• Overtime and billable utilization
• Cost optimization (warranty costs, project GM, subcontracting costs)

Digital Tools & Applications

• Champion digitalization across Field Services through rollout and enablement of global applications and productivity tools.
• Ensure proper adoption of FS Execution tools (including Ecostruxure platforms and global digital applications).
• Lead FSR enablement programs and cybersecurity-related initiatives.

Business Analytics & Governance

• Act as the analytics hub for the FS Execution team.
• Monitor KPIs, trends, and deviations through dashboards and business intelligence systems.
• Provide insights to improve execution, including:
• Footprint and coverage
• Product failure rates
• Timesheet adherence
• Efficiency dashboards
• Open work orders and backlog management
• Lead Balanced Scorecard reporting for FS Execution.
• Build and maintain project governance structures to ensure successful execution of all strategic initiatives.

Continuous Improvement & SPS Deployment

• Drive continuous improvement initiatives, SPS methodologies, and performance excellence programs across the execution organization.

Key Success Factors

• Ability to influence, build trust, and collaborate across cross‑functional teams.
• Strong analytical mindset with the ability to translate data into actionable insights.
• Strong communication and stakeholder management capabilities.
• High level of ownership, initiative, and problem‑solving.

Key Performance Indicators (KPIs)

• FS Execution Balanced Scorecard improvement.
• Productivity gains translated into P&L (workforce efficiency, subcontracting, project GM improvement, supply chain impact).
• Quality and timeliness of analytics and reporting.
• SAP integration success metrics (adoption, error reduction, data quality, process compliance).

Qualifications

Education

• Bachelor's or Master's degree in Engineering, Business, Information Systems, or a related field.

Technical Requirements

• Mandatory experience leading SAP projects
  , including implementation, integration, deployment, or migration.
• Strong understanding of SAP modules relevant to Field Services (e.g., CS, PM, SD, MM).
• Experience with Field Service operations, processes, and financial drivers.
• Background in digital transformation, tools adoption, and operational excellence is a strong advantage.

Languages

• Fluency in English (mandatory).

Other Requirements

• Commitment to health and safety standards.
• Ability to follow company quality and operational procedures.
• Professional, flexible attitude with strong customer‑focus.
• Passion for continuous improvement and delivering best‑in‑class service.

Why Schneider Electric?

As a proudly people focused company, you will find a dynamic and personal environment, and attractive development opportunities. Our flexible work models ensure a balance between family and work life, fostering personal growth, performance, and cooperation. We continuously create an inclusive, respectful, and cooperative environment because together, we dare to innovate and bring our bold ideas to life.

Great people make Schneider Electric a great company.

Disclaimer

We are always searching for exceptional people, passionate about customers, who break molds and think disruptively. If you are motivated by constant learning, we definitely want to meet you Best of all? In our inclusive environment, we firmly believe that diversity is a source of strength and creativity. Here, authenticity is a superpower We are committed to creating a workplace where every voice is heard.