Pre-Arrival Concierge Assistant

hace 7 días

Ibiza Balearic Islands, España Le Collectionist A tiempo completo

Company Description
Since 2014, we have been transforming the rental of a holiday home into an exceptional experience combining the world's most beautiful properties with unparalleled service.

We find the right home for each of our travellers in legendary and surprising destinations. We prepare, shape and personalise each stay, creating an entirely bespoke experience. We set a new standard in the luxury rental market. We build a relationship of trust with our clients that lasts.

Our teams are the central ingredient of our success. They design and build each trip as a unique project. Our local teams travel the world to select the most remarkable homes and provide an unrivalled welcome and service in their destination.

Job Description
Your role
As part of the Pre-arrival team, the Pre-arrival Concierge team plays a key role in managing and supporting Le Collectionist's guests prior to their arrival. They will draw the best itineraries in order to ensure an unforgettable onsite experience.

In addition, with the support of the local team, he/she is responsible for sourcing, negotiating, and contracting the best suppliers that match Le Collectionist standards.

Your missions
Qualifications

  • Support in client management and assistance:
  • Contribute to the organization of stays by providing support in coordinating services and experiences for our clients.
  • Assist in preparing quotes and following up on them with the team.
  • Help update client itineraries in our internal tools.
  • Development and expansion of the partner network:
  • Research and identify new local partners to enrich our offering.
  • Contribute to updating and producing catalogs showcasing our services and experiences.
  • Collaborate with the marketing team to suggest updates to destination guides (new restaurants, activities, points of interest).
  • Administrative management and tools:
  • Assist in updating partner information and pricing in internal tools.
  • Support the team in creating and updating communication materials (catalogs, presentations).
  • Participate in issuing quotes, invoices, and itineraries.

All our positions are open, with equal skills, to candidates requiring specific accommodations related to a disability.

  • Education and Experience:
  • Student in a business school, hospitality, tourism, or a program focused on project management or luxury .
  • Previous experience in tourism, hospitality, or high-end services is a plus .
  • Skills and Qualities:
  • Excellent organizational skills and attention to detail .
  • Ability to work as part of a team in a dynamic and demanding environment
  • Strong interpersonal skills and a genuine interest in client interaction .
  • Proficiency in English and Spanish (spoken and written). A third language is a plus .
  • Good command of computer tools (Office Suite, especially Excel) .

Additional Information

Internship Periods
We are offering one internship position with the following duration and start date:

  • 4-month internship starting on the 4/05/2026

Perks
900€ gross/month

1 day off per month of internship

1 day off for your birthday

A personal laptop

Year-round events (Christmas Party, Raclette Party, Summer Party…)

Recruitment process

  • HR Call
  • interview with manager
  • Business Case presentation
  • Interview with manager

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