Front Desk Agent Soho House Barcelona
hace 1 semana
Soho House & Co. – Barcelona
The place…
Located in the Gothic Quarter, opposite Port Vell, the House has a private Club for our Members. The Health Club offers innovative options for taking care of our bodies and minds. We also have 56 rooms, a private cinema room, and our signature Cecconi's restaurant.
As a receptionist with Soho House, your role is to make sure that our members and guests have an amazing experience every time.
You will deliver an excellent first impression and a warm greeting to everyone as they come in. You will showcase our Values: Collaboration, Simplicity, Kindness and Passion.
Main Duties
- Ensure every member is welcomed by their name and guest is welcomed with open arm and in a hospitable manner: the Soho House way is warm and friendly.
- Answer high volume of calls for hotel, restaurant, general enquiries, messages for members, reservations.
- Well- versed on standard operating procedures, menus, amenities and pricing.
- Learn about all the different sites and how much Soho House has to offer.
- Maintain a clean, sanitary and safe environment: reception area, desk, cloakroom.
- Manage guest lists, bookings on the floor level, club, roof, pool.
- Support, direct, solve problem in real- time to ensure any guest related concerns are addressed straight away.
- Assist guests by checking/ retrieving their coats and/ or items they left.
- Build a positive relationships with members and guest.
- Communicate and red flag any feedback to the management team.
- Influence a fun and positive atmosphere by being approachable and professional.
- Welcome new hire and train everyone to the Soho House standards ie: Steps of service, Soho House knowledge.
Requirements
- A successful Receptionist for Soho House will ideally have up to 2 years' experience in a busy high-profile venue and a natural flair for first class service. You'll be reliable, friendly and happy to be a key part of the team that strives for success.
- Strong attention to details
- Excellent customer service
- Fluent in English and Spanish
- Organised and reliable Ability to handle feedback to achieve member satisfaction
- Ability to multitask and work in a fast-paced environment
- Ability to understand and follow written and verbal instructions
- Excellent interpersonal, communication and problem solving skills.
What we are offering?
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Team Room Rates; Any Bedroom, Any House, $100 a night
- Birthday Day Off
- Discount on Cowshed products and Soho Home (up to 50%)
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
-
Recepcionista - Soho House Barcelona
hace 7 días
Barcelona, Barcelona, España Soho House & Co A tiempo completoThe place…Located in the Gothic Quarter, opposite Port Vell, the House has a private Club for our Members. The Health Club offers innovative options for taking care of our bodies and minds. We also have 56 rooms, a private cinema room, and our signature Cecconi's restaurant.Job PurpouseAs a receptionist with Soho House, your role is to make sure that our...
-
Front Desk Agent
hace 7 días
Barcelona, Barcelona, España Soho House & Co A tiempo completoSoho House & Co. – BarcelonaThe place…Located in the Gothic Quarter, opposite Port Vell, the House has a private Club for our Members. The Health Club offers innovative options for taking care of our bodies and minds. We also have 56 rooms, a private cinema room, and our signature Cecconi's restaurant.As a receptionist with Soho House, your role is to...
-
Barcelona, Barcelona, España Soho House & Co A tiempo completoSoho House & Co. – BarcelonaLocated in the Gothic Quarter, opposite Port Vell, the House has a private club for our members. The Health Club offers innovative options for taking care of our bodies and minds. We also have 57 rooms, a private cinema room, and our Cecconi's Restaurant.The Role…As a Kitchen Porter with Soho House, your role will be...
-
Bartender Soho House Barcelona
hace 1 día
Barcelona, Barcelona, España Soho House & Co. A tiempo completoSoho House & Co. – BarcelonaJob PurposeAs a Bartender at Soho House, your role is to deliver excellent service to create memorable experiences for our members and guests.Your main focus is to ensure our drinks service is to the highest standard.As a team we work to go the extra mile, keeping things simple and showing collaboration, kindness and passion in...
-
Bartender Soho House Barcelona
hace 1 día
Barcelona, Barcelona, España Soho House & Co. A tiempo completoSoho House & Co. – Barcelona Job PurposeAs a Bartender at Soho House, your role is to deliver excellent service to create memorable experiences for our members and guests.Your main focus is to ensure our drinks service is to the highest standard. As a team we work to go the extra mile, keeping things simple and showing collaboration, kindness and passion...
-
Waiter/Waitress Soho House Barcelona
hace 1 semana
Barcelona, Barcelona, España Soho House & Co. A tiempo completoSoho House & Co. – Barcelona Job PurposeAs a Waiter/Waitress with Soho House, your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to collaborate with simplicity, kindness and passion.Your main responsibility is to ensure that members have an enjoyable...
-
Waiter/Waitress Soho House Barcelona
hace 5 días
Barcelona, Barcelona, España Soho House & Co A tiempo completoSoho House & Co. – BarcelonaJob PurposeAs a Waiter/Waitress with Soho House, your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to collaborate with simplicity, kindness and passion.Your main responsibility is to ensure that members have an enjoyable experience....
-
Front Desk Agent
hace 1 semana
Barcelona, Barcelona, España The Central House A tiempo completoExciting Opportunity: Join our Vibrant Hostel Team in BarcelonaAre you ready to be the warm and friendly face that greets travelers from all around the world? We're thrilled to announce an exciting opportunity for a Front Desk Agent to join our vibrant hostel team in Barcelona. If you're passionate about creating unforgettable guest experiences, fostering a...
-
Front Desk Staff
hace 1 día
Barcelona, Barcelona, España Juno House A tiempo completoEn Juno House buscamos incorporar un/a Responsable de Front Desk para unirse a nuestro equipo.Ubicación: Calle Aribau 226, BarcelonaJornada: 30 horas semanalesIncorporación: Inmediata¿Qué buscamos?Buscamos a una persona con ganas de sumarse a nuestro equipo, proactiva, organizada y orientada a las personas, que disfrute del contacto diario...
-
Demi Chef de Partie Barcelona Pool House
hace 7 días
Barcelona, Barcelona, España Soho House & Co. A tiempo completo'Barcelona Pool House'Situada en la Avinguda Tibidabo, la tercera House de la ciudad incluirá un gimnasio, salas de tratamientos, una piscina exterior con jardín y dos plantas dedicadas al Club, con un nuevo y refrescado concepto de restauración.The Role…Como Demi Chef de Partie en Soho House, tus funciones consistirán en asegurar el más alto...
