Service Supply Chain Network Transformation Lead

Job Scope/Summary: This position is in the Service Supply Chain – Enterprise Operations, reporting to the Network Transformation Director.

The Service Supply Chain is designed for low volume, high mix, and extended product/part lifecycles. The SC role in Service Delivery includes providing parts for repair, material circularity, centralized device repair, and refurbishment.

The HP Service Supply Chain is in the middle of a multi-year transformation that is building the digital backbone and accelerating the digitalization with the vision of creating an Industry-leading, adaptive, and digitally enabled SC.

The Transformation Lead role owns the definition of the roadmap for Network transformation.

Job Specifics/Responsibilities:

• Transformation Leadership: Delivery of strategic roadmap for Network transformation, from the inception to the handover to the program/department responsible for the execution. The roadmap should target breakthrough innovations, business enhancements/optimizations or IT architecture changes for SSC. Enable partner/network simplification and rationalization, implementing strategic initiatives in alignment with overall HP SC manufacturing/sourcing/logistics strategies.

Support programs or projects definition, as well as provide consultancy during the development and implementation phases.

• Enable Business Growth: Deploy new Logistics capabilities to support Services Business Growth.
• Network Design and Optimization: Drive continual network optimization, balancing delivery experience, cost, inventory, resilience, and sustainability. Develop network modeling capabilities for continuous SC adaptation to disruptions and new business contexts.
• Stakeholder Management: Build and maintain strong relationships with key stakeholders, including internal departments (IT, customer service, SC transformation, etc.) and external (Suppliers, Manufacturers, and strategic partners), to ensure cross-functional collaboration.

Participation in senior management reviews (VP, directors) to conduct reviews on progress and inform on opportunities or investment requirements.

• Financial Management: Support transformation cost savings goals attainment. Create aggressive but realistic business cases for the transformation initiatives aligned with financial guidelines considering all aspects: P&L, balance sheet, cash flow.
• Technology: Connect to the latest technology trends, define roadmaps, articulate plans well integrated into the HP SC architectures.

Education and Professional Experience Required:

• Master's degree or equivalent experience.
• Typically, 10+ years of experience in a supply chain function (or related fields).
• Experience with network management for international Service Supply Chains for consumer electronics and enterprise hardware products.
• Possesses a strong understanding and demonstrated track-record of network competencies:
• Supply Chain network design and optimization
• Transportation, warehousing, and distribution strategies
• Partner strategy design - inclusive of defining the types of partners required, selection, negotiation, onboarding, and ongoing management
• Continuous improvement methodologies and initiative development
• Experience with matrixed organizations and leveraging transformation and operational skills to drive network strategies

Leadership & Personal Skills and Qualities:

• Demonstrated leadership skills supported by both a proactive and collaborative approach. Team player, demonstrated ability to work with and lead/influence remote and virtual teams.
• Strategic thinking, promote creative thinking and implement initiatives.
• Change management agent.
• Strong decision-making skill and judgment-ability to evaluate and cascade objectives, alternatives, and solutions and make timely decisions.
• Excellent communication, collaboration, and stakeholder management skills, with the ability to engage and influence cross-functional teams including interfacing with HP Executives.
• Customer-centric mindset.
• LSS knowledge.
• Cost acumen culture.

What we offer:

• Opportunity to work in an international organization with colleagues coming from all over the world.
• Diverse, continued internal growth and career opportunities. Including HP's own learning platform and LinkedIn Learning.
• An attractive benefits package:
• Health & Life insurance
• Lunch at reduced prices at our canteen/ ticket restaurant vouchers
• HP product discount
• Work life balance / flexible working hours.
• Women, Pride, Young employees, Sustainability and DisAbility Just a few of our fantastic global business networks you can get involved with locally.
• We also dedicate time and resources to contribute with our community through Corporate Volunteering activities, including our onsite HP Charity day.
• Do you like to give back to the community? Then join one of our many volunteering teams or be a part of the incredible HP charity day held on site annually.
• Love sports? Then take advantage of our sports center (indoor and outdoor) with 25+ regular coordinated activities.
• We have an onsite Doctor and medical team for our employees, including services such as: nutrition, physiotherapy, and general health.
• Printing Happy hour – from photographs to large posters. And Hands-on workshops to print with the latest technology – from wall covers to 3D printed models.
• Dedicated lactation room.
• Our Women Network organizes activities such as Networking, the promotion of STEM vocations, talks on, improving business acumen, work life balance and skills of the future, etc.

Sales and Services Entity (ES11)