Logistics Service Coordinator

hace 1 semana

Algete, Madrid, España PSA BDP A tiempo completo

Job Description
Coordination and execution of customer orders in accordance with their requirements and/or procedures based on PSA BDP Ethics.

  • Contact with the dedicated customer for instructions / reminder
  • Processing of agent and early warning messages(network contact)
  • Communicate information to customers and partners in parallel
  • Handling of anomalies / disputes
  • Proposal for corrective and preventive measures
  • Contact with the warehouse and other subcontractors
  • Duty to inform and advise the customer on the formalities of international movement of goods
  • Duty to communicate the information of the files in charge to his hierarchical manager
  • Monitoring the quality of service center services.
  • Create SOP's when require to support the offshoring process.
  • Trouble shooting to proactively find suitable solutions in time and manner to the customer.

Job Requirements

∙ 2-3 years of experience of logistics and forwarding operations/regulations and documentation or Degree in Logistics

∙ Preferable a professional degree by a licensed educational institution specialized in logistics and forwarding.

∙ Computer literacy with Microsoft Software applications and /or other market leading software applications.

∙ Good communication skills in English (B2 level mínimum)

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