Croatian/Slovenian speaking Customer Support Representative
hace 6 días
Synergy Worldwide in Barcelona is looking for a Croatian/Slovenian speaking agent with great English skills to support mainly the UK market.
We are looking for a positive, motivated and fun-loving colleague to join our lovely team. This job position is for a native-level Croatian/Slovenian speaker with fluency in English, who would like to have a permanent, long-term job and continue working with us hopefully for many years in the future.
We hope that you already have experience in the customer service field and that you can communicate both by phone and email naturally. The working languages would be English, Croatian and Slovenian depending on the clients' needs, and English is our office language. Your would mainly take care of the UK market, supporting Croatian and Slovenian markets when needed.
Helping both customers and people in Synergy Worldwide is one of the most important parts of the job. We place orders, track shipments, provide information about our wonderful products and help with all kinds of issues that our clients might come across. We are always helpful and find the solution to any issues there might be.
As for our Customer Support Team, we are a knowledgeable, small team that enjoy working together. You get to know our clients, because with most of them you would have weekly or even daily calls. We take proud of our skills and commitment to work, but we know how to keep it fun and easy-going at the same time.
This is what we offer:
Permanent employment contract
Monthly salary of 22, ,000 EUR, depending on your experience
Private health insurance
Hybrid work (we work 1–2 days a week at our office in World Trade Center Barcelona) - Long-term work with future opportunities to grow within the company
Working hours 9-18 Mon-Fri with a one-hour lunch break
All public holidays in BCN are also days off for us. 4–5 weeks of yearly vacation time, depending on the public holidays each year.
You can get to know our products
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