Director of Revenue Operations

hace 2 días

Madrid, Madrid, España Onclusive A tiempo completo

This role sits at the intersection of strategy, systems and cross-functional leadership – and it is instrumental in scaling a multi-functional go-to-market engine across regions. Reporting directly to the CEO this leader will provide a single source of truth for global Sales, Renewals and Annual Recurring Revenue (ARR) data owning commercial analytics, board level reporting and the infrastructure that drives decision-making across the entire revenue lifecycle.

Core Responsibilitie

  • sStrategic Planning: Partner with leadership to develop and execute GTM strategies ensuring alignment to the companies goal
  • sProcess Optimization: Identify inefficiencies and implement improvements to optimize workflows and drive results across GTM operations. Own Sales/Renewal Forecasting methodologies and Customer Retention processes such as Risk Management and Health Scoring
  • .Data Quality: Ensure accuracy and Hygiene of CRM data in particular Customer Master, Contract Master, Sales and Renewal Opportunitie
  • sData-driven Insights: Analyse key metrics to assess performance, identify trends and provide recommendations. In particular own quality of Sales & Renewal forecast and key performance KPIs such Renewal Rate, churn, price increases, GRR & NR
  • RGTM planning: including quota, headcount, territory design, account assignment, annual bookings plan definitio
  • nGTM systems: Drive system requirements definition and oversee implementation and roll out. Lead GTM systems design with an emphasis on automation and AI-driven insights
  • .Team Enablement: Enable GTM organization to understand key processes and hand-over points ensuring smooth end to end operation
  • sCross-functional leadership: connect Sales, Renewals, Customer Success, Product, Finance and Program Management ensuring clear understanding of roles and responsibilities in delivery of the GTM strategic initiative

**s

Candidate Profi**

  • le+10+ years of operational experience in SalesOps, Business Ops under CFO or C
  • OOProven record of data-driven leadership and transformational chang
  • e.Expertise in designing, implementing, and optimizing processes and their implementation in the CRM syste
  • msExcellent ability to translate high level business objectives to actionable execution plans for delivery of system improvements, key reports and dashboar
  • dsClear understanding of how to motivate the organization, building the incentive plans that directly correlate with the desired business outcom
  • esStrong communication and collaboration abilities, with a history of building trust across internal stakeholder
  • s.Private Equity background and global SaaS experience are highly desirabl

e.

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