Project Manager – System Implementation

Job Title

Project Manager – System Implementation & Deployment (Hospitality Technology)

Summary of the Role

Within Hospitality Operations, you'll be part of the Amadeus Central Reservation System (ACRS) Deployment team, supporting the migration of new customers to the ACRS platform. You'll collaborate with customers to develop rollout strategies and carry out the transition of properties to ACRS.

Main Responsibilities

• Develop deployment approaches to transition customers from their current systems to the Amadeus platform.
• Collaborate with implementation project managers to define migration scope and carry out implementation activities.
• Manage cross-functional stakeholders to to align project goals and resources.
• Drive risk management and issue resolution, proactively identifying blockers and ensuring timely escalation and mitigation.
• Coordinate the full rollout process, including planning with customers and third parties, and supporting go-live activities.
• Monitor project KPIs and deliver executive reporting on progress, risks, and outcomes to senior stakeholders.

About the Ideal Candidate

• Bachelor's degree in Computer Science, Information Systems, Business, or related field; Master's degree a plus.
• Proven experience managing IT implementation or system migration projects, ideally in SaaS or enterprise environments.
• Familiarity with hospitality or travel technology is strongly preferred, but experience with large-scale IT transformation projects in other sectors is also valued.
• Proficiency with project management and collaboration tools (e.g., JIRA, Confluence, Power BI, Smartsheet, or similar).
• Excellent communication, stakeholder management, and presentation skills, with the ability to influence across teams and regions.
• Ability to manage multiple projects or workstreams in a fast-paced, matrixed environment using Agile or hybrid methodologies.
• PMP, PRINCE2, or Agile/Scrum certification is a plus.
• Proficiency in English required (additional languages a plus).

What we can offer you

• A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits.
• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• A flexible hybrid working model - We want our employees to do their best work, however it works best for them (50% from home / 50% from office)
• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.