Sales Operation Manager

About Us

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world .

The Sales Forecast and Demand Planning Manager - Amazon (Sales Ops Manager) will play a critical leadership role in supporting SharkNinja's Amazon business by driving operational excellence, forecast accuracy, and sales process optimization. This position will be responsible for developing and leading a team of Sales Operations Managers, ensuring seamless execution of sales operations, and enhancing predictability in our fast-paced, high-growth environment.

In addition to leading the Amazon Sales Operations function, this individual will work closely with cross-functional teams, including Finance, Supply Chain, Accounting, and Customer Service, to drive revenue growth, optimize trade spend, and improve operational efficiencies.

Here are the exciting things you will get to do:

Forecasting & Sales Operations Optimization

Own the sales forecast process for Amazon, driving accuracy in volume, value, and trade spend projections.

Develop, track, and optimize internal forecasts, ensuring alignment with external Amazon demand planning teams.

Drive the monthly consensus forecast process, ensuring on-time deliverables and cross-functional collaboration.

Manage order processes in coordination with Customer Service, including purchase order (PO) creation, confirmation, and fulfillment rate tracking.

Amazon Inventory & Trade Spend Management

Oversee inventory management strategies, including Direct Import and In-Stock Optimization to maintain healthy inventory levels.

Lead Joint Business Planning (JBP) initiatives with the Amazon Operations team to align on growth strategies and promotional plans.

What You'll Bring:

Experience in demand planning/supply chain management or business analytics/financial role within the consumer products industry.

Ability to draw insights across multiple complex data sets and incorporate into decision making.

Ability to work in a collaborative team environment.

Past operational or sales experience with Amazon preferred.

Must have demonstrated strong analytical skills, attention to detail, and advanced proficiency in the Microsoft suite of products.

Strong communication, organization, project management and interpersonal skills.

Must be able to set priorities and juggle several tasks within a fast-paced, deadline driven environment with a positive attitude.

Our Culture

At SharkNinja, we don't just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.

What We Offer

We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company—you're part of an outrageously extraordinary community. To gether, we won't just launch products— we'll disrupt entire markets.

At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.

Learn more about us:

Life At SharkNinja

Outrageously Extraordinary

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We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture