Spanish-Speaking Customer Support Specialist

hace 2 semanas

Madrid, Madrid, España BrightPathcompany A tiempo completo

Do you speak Spanish and English?

Do you have EU citizenship?

Would you like to live and work by the sea?

Cross Border Talents
is looking for a
Spanish-Speaking Customer Support Specialist
for a
leading global home technology brand
, based in
Athens, Greece
.

As a
Customer Support Specialist
, you will play a key role in assisting customers with their home devices, answering their questions, and providing guidance on product usage and technical troubleshooting.

Job Responsibilities:

  • Handle incoming phone calls, messages, and emails from customers.
  • Provide information and support on products such as vacuum cleaners, air purifiers, hair care tools, and more.
  • Troubleshoot technical issues and offer effective solutions.
  • Process warranty claims, repairs, and replacements.
  • Recommend products based on customer needs and preferences.
  • Maintain high customer satisfaction through professional and friendly communication.

Job Requirements:

  • Excellent written and verbal communication skills in Spanish and English.
  • Strong attention to detail.
  • Good technical troubleshooting and problem-solving skills.
  • Ability to handle unexpected changes and customer concerns with professionalism.
  • Previous experience in customer support or technical support roles is a plus.

What We Offer:

  • Full relocation package: flight tickets, initial accommodation, and housing assistance.
  • Competitive monthly salary + 2 extra salaries per year.
  • Referral Program: bring your friends and earn attractive bonuses.
  • Health insurance and multiple employee discounts.
  • Full training provided by certified instructors.
  • Professional growth and career development opportunities.
  • Free online Greek language courses.
  • Modern working environment with relaxing break areas.

Why Apply?

This is an excellent opportunity to gain international experience and valuable skills, ideal for:

  • First-time employees
  • Career changers
  • Professionals returning to the workforce
  • Candidates seeking international work experience

Apply now
and become part of a company that offers
equal opportunities to all
, regardless of gender, ethnicity, religion, culture, or age.

SEO Keywords:

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