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HR Services Delivery Manager
hace 3 semanas
Job Description
Technip Energies is a world-leading engineering and technology company with more than 60 years of experience, focused on accelerating the energy transition and with the purpose of breaking boundaries together to engineer a sustainable future.
We have the technologies, capabilities and experience to deliver value-added energy solutions to the needs of market and our clients, with a full range of services from the conceptual phases of projects through to plant commissioning. Our strategy focuses on Energy Transition processes such as Biofuels, Sustainable Chemistry, Circularity processes, as well as CO2 Capture and Utilization processes and Green Hydrogen.
We have offices in 34 countries and we are developing more than 450 projects thanks to a team of more than 15,000 talented professionals across the globe, of which more than 1,000 are in our offices in Spain. Since 1972 we have had an operational center in Spain, whose headquarters are in Cornellà de Llobregat we have offices in Tarragona, Madrid, Castellón, A Coruña, Huelva and Algeciras, in order to provide a service of proximity and maximum quality to all our clients.
If you are motivated by this transformation in the industry and wants to develop your talent to build a more sustainable future, contact us
We are seeking a
HR Service Delivery Manager
for our
Barcelona
(Cornellà)
office.
Responsibilities:
- Defines strategic and operational direction of HRSD activities, including defining the operational model, process design and improvement, systems of work.
- Works closely with the P&C Technology Product Owner to express business requirements to drive technology, RPA development and enhancements.
- Defines, monitor, and ensure the delivery of a comprehensive set of performance metrics that are relevant for activities supported.
- Establishes standards and procedures for handling team member questions, transactions, and administration of P&C services.
- Ensures all activities are in compliance with rules, regulations, policies, and procedures
- Defines the operational framework for the delivery of services provided by local HRSD team as well as GBS HRSD team based upon the defined business and P&C strategy.
- Determines the service level agreements (SLA) and ensure adherence to SLA, control standard and issue escalation matrix
- Oversees the day to day operations from (pre) hire to (post) retire processes in meeting the agreed service level agreements and business operational requirements
- Undertakes the day to day management of the HRSD function
- Provides effective direction and line management support to HRSD team members to ensure that process improvements are successfully articulated, agreed, embedded and where appropriate, reviewed.
- Impulses a strong mindset and culture within the HRSD team oriented towards continuous improvement, excellence in service delivery, data quality and customer experience.
- Applies systematic and well-established change management approach, knowledge, tools and resources to maximize adoption and minimize business disruptions.
- Keeps abreast, researches and analyzes (pre) hire to (post) retire best practices and emerging P&C practices.
Requirements:
- University degree in Human Resources, Business Administration, or a related field.
- Demonstrated experience in human resources management roles, preferably in international environments.
- In-depth knowledge of local and international labor regulations.
- Strong leadership skills and the ability to motivate and develop teams.
- Excellent communication and negotiation skills.
- English proficiency (minimum B2). Fluent in French will be a plus.
- Good knowledge of other Microsoft Office software (Outlook, Word, PowerPoint, Excel).
Additional information:
- Immediate incorporation in solid industrial engineering is offered.
- With the possibility of professional development in the company.
- Flexible hours and two days of telecommuting per week.
- Candidates with disability certificate will be valued.
- Salary according to qualifications and experience of candidate.
We offer immediate incorporation in an international and solid engineering Company
Note:
Your application will be considered only if is possible according to the requirements in Spain to contract foreigners legally.
"As an equal opportunity employer Technip Energies considers only qualified applicants without regard to colour, age, race, ethnicity, sexual orientation, gender expression, disability, national origin, veteran or marital status."
What's next?
At Technip Energies, we prioritize internal applications and provide timely feedback to internal applicants. Our Recruiting Team screens and matches your skills, experience, and potential team fit against the role requirements. We ask for your patience as the team completes the volume of applications with a reasonable timeframe. You can check your application progress directly in PeopleConnect Recruiting.
Together, let's be part of the solution
