Pastry Cook

Mandarin Oriental Ritz, Madrid is seeking a skilled Pastry Cook to join our pastry team and help craft exceptional desserts, pastries and baked goods across our outlets.

Are you a master of your craft, leading with pride and precision? Do you thrive in a creative, fast-paced kitchen that values integrity and excellence? At Mandarin Oriental, we embrace a growth mindset and are committed to creating extraordinary experiences. We invite you to become a part of our exceptional journey.

Mandarin Oriental Ritz, Madrid is an iconic 5-star luxury hotel located in the heart of the capital, renowned for its classic elegance and impeccable service. This luxurious Belle Époque palace, located in Madrid's famous Art Triangle and boasting over a century of history, is a symbol of style and elegance. Guests also enjoy an urban oasis with wellness and spa facilities, beautiful public areas and curated experiences designed for comfort and excellence—ideal for both leisure and business travelers seeking a distinguished stay in Madrid.

About The Role

As Pastry Cook at Mandarin Oriental Ritz, Madrid you will prepare, produce and finish a wide range of pastry items — from plated desserts and petit fours to breads and viennoiserie — ensuring consistency, quality and presentation at MOHG standards. You will support service across outlets and events, maintain mise en place, assist with menu development and contribute to cost control and stock management.

Key Responsibilities

• Produce pastries, desserts, breads and confectionery to MOHG recipes and presentation standards.
• Prepare mise en place, doughs, creams, glazes and sauces; ensure workstations are organised and service-ready.
• Support banquet and event production: execute plated desserts, plated pastry stations and large-scale pastry requirements.
• Follow portion control, costing and stock rotation procedures; assist with inventories and ordering as required.
• Maintain high standards of food safety (HACCP), allergen control and kitchen hygiene at all times.
• Operate and care for pastry equipment safely (ovens, mixers, blast chillers, steamers); report faults and follow maintenance routines.
• Collaborate with Executive Pastry Chef/Head Chef on menu development, seasonal concepts and daily specials; provide creative input.

What We Expect From You

• Formal pastry/culinary qualification or equivalent vocational experience.
• Minimum 1 year experience in pastry roles, preferably within luxury hotels, fine dining or high-volume banqueting.
• Strong technical skills across classical and modern pastry techniques (lamination, tempering, sugar work, chocolate).
• Allergen awareness, HACCP knowledge and commitment to food safety.
• Excellent attention to detail, a creative mindset and pride in presentation.
• Ability to work under pressure, flexible with shifts, events and weekend service.
• Fluent in English and Spanish preferred; additional languages are an advantage.

Our Commitment To You

• Learning & Development: Structured training and opportunities for growth within the group.
• MOstay: Complimentary nights and attractive rates at Mandarin Oriental properties worldwide.
• Health & Wellness: Benefits and wellbeing programmes to support work–life balance.
• Retirement Plans, Staff Welfare Fund (Fondo Social), Flexible Compensation (including access to DKV), internal events and team-building activities.

How to Apply

If you are passionate about pastry craft and ready to create memorable culinary moments, please submit your CV and cover letter via the Mandarin Oriental careers portal.

Mandarin Oriental is an equal opportunities employer. We value individuality, diverse perspectives and unique backgrounds.

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