java & genesis – developer – ingles – madrid

En IRIUM nos preocupamos porque no dejes de perseguir tus sueños. Prepárate para conquistar tus metas, y ten siempre presente disfrutar del camino.

Buscamos un/una Genesys Cloud Developer - Java Full Stack con inglés para sector banca en zona Puerta de Toledo / Pirámides (MADRID), con al menos 2 años de experiencia y nivel B2 de ingles. The Genesys Cloud Developer is responsible for designing, developing (Genesys configuration), deploying, and maintaining applications based on the Genesys Cloud platform. Also work on specific Java developments to ensure the integration of Genesys Cloud with other business systems.

FUNCIONES
Genesys Cloud Development and Integration

• Design, develop, and configure interaction flows (IVR, routing, voicebot, bots, chatbot, emails, SMS, messaging, social network, call campaigns, email campaigns, etc.) on Genesys Cloud
• Implement and configure ACD strategies, queues, and call management strategies across various channels
• Develop and integrate Web Services (REST APIs) to connect Genesys Cloud to the company's information systems
• Ensure the integration of Genesys Cloud solutions with CRM tools, databases, etc

Java Development and Customization

• Develop microservices in Java to enhance Genesys Cloud features,
• Implement connectors and middleware to facilitate data exchange between different applications and Genesys Cloud
• Automate processes and workflows via specific scripts and applications
• Optimize the performance of developed services and ensure their scalability

Support and Maintenance

• Ensure corrective and evolutionary maintenance of developed solutions
• Diagnose and resolve incidents related to Genesys Cloud interactions and integrated services
• Implement unit and integration tests to ensure the stability of developments
• Write and maintain technical and functional documentation

Technological and Continuous Improvement

• Propose technical improvements and evolutions to optimize solution performance
• Participate in discussions with business and technical teams to identify needs and translate them into appropriate technical solutions

DESEABLE

• 3 years of experience in Java Full Stack development and on Genesys Cloud would be a plus
• Genesys Cloud: Development and configuration of flows (Architect), ACD routing, scripting, bots, reporting
• API & Web Services: Experience in using and creating REST APIs, OAuth2, SSO, JSON
• Java Development: Experience in Java (Spring Boot is a plus)
• Frontend Development: Proficiency in Angular, HTML, CSS, JavaScript
• Databases: SQL / NoSQL (PostgreSQL, MySQL, MongoDB), JPA, Liquibase
• DevOps (a plus): CI/CD, Docker, Kubernetes, Helm, HVault
• Cloud Computing: Experience with AWS, Azure, dMZR be a plus
• Versioning tools: Git, GitHub/GitLab
• Desirable functional Skills
• Good priority management and ability to work independently
• Excellent communication skills to interact with business and technical teams

LANGUAGES

• English (documentation and exchanges with editor support)
• French would be a plus

¿Qué Ofrecemos?

• Lugar de trabajo: PRESENCIAL LOS 2 PRIMEROS MESES - zona Puerta de Toledo / Pirámides (MADRID) – LUEGO HIBRIDO
• Contrato indefinido con IRIUM
• Retribución flexible
• Banda salarial: Según valía y experiencia
• 23 días de vacaciones
• Buen clima laboral
• Acceso ilimitado a formación tecnológica puntera en modalidad barra libre.
• Club de beneficios para empleados con descuentos directos y miles de ofertas en marcas, hoteles, agencias de viaje, cines, ropa…

Pasarás a formar parte de un gran equipo de personas que estarán siempre dispuestas a ayudarte.

IRIUM es una empresa formada por profesionales con inquietudes, dinámicos y resolutivos. Nuestros valores son la responsabilidad y el compromiso con el trabajo bien hecho, este es el espíritu que buscamos en IRIUM, sea cual sea tu edad, si te reconoces esta es tu empresa

Podemos construir juntos el futuro. ¿Hablamos?

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