Front Desk Manager
hace 4 días
Company Description
Nobu Hotel San Sebastián is a luxurious lifestyle destination that combines culture, gastronomy, and sleek design. Located in the heart of one of Europe's gastronomic capitals and overlooking the stunning La Concha Bay, the hotel offers 20 spacious guest rooms and suites with exquisite beach views. The iconic Nobu restaurant offers unmatched views over La Concha Beach, and the hotel is within walking distance of all the city's attractions. Guests have the chance to experience Nobu's exceptional service, food, and style in this beautiful destination.
Role Description
This is an on-site, full-time role for a Front Desk Manager located in San Sebastián. The Front Desk Manager is responsible for overseeing the daily operations of the front desk, ensuring high levels of customer satisfaction, handling guest inquiries and reservations, managing receptionist duties, and maintaining effective communication with staff and guests. The manager will coordinate with other departments to ensure seamless service and a memorable guest experience.
Qualifications
- Customer Satisfaction and Customer Service skills
- Receptionist Duties and Reservations management skills
- Excellent Communication skills
- Strong organizational and multitasking abilities
- Experience in the hospitality industry is a plus
- Bachelor's degree in Hospitality Management or related field preferred
- Fluency in Spanish and English is highly desirable
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