Field Service Engineer
hace 2 días
Key Responsibilities
- Maintain excellent operation of all modality-specific models (MR) in the designated area.
- Perform total system level troubleshooting on complex multi-symptom problems.
- Communicate clearly with end-users and department managers on equipment status; maintain customer satisfaction.
- Share and support best practices implementation, including with UIH partners.
- Maintaining documentation of performed tasks. Supervision of entrusted tools.
- Cooperation with the team of Engineers in Europe in solving technical issues. Provide technical support coordinated with Regional Technical Support team
- Coordinate and manage service activities in the Region, including streamline interface with UIH Partners
- Collaborate closely with the local distributors to align, improve, and guarantee quality technical service processes and support customer needs effectively.
- Collaborate closely with the UIH General Manager for Iberia region.
Qualifications and experience
- BSC in Engineering
- Qualified Technician / Engineer or equivalent professional experience in medical devices, advantage: relevant Field Service experience
- Technical analytical skills
- Fluency in English and Spanish, (Portuguese is plus)
- Valid driving license, active driving experience
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