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Key Responsibilities Act as a trusted advisor for Norwegian-speaking business clients regarding cloud products and solutions Provide technical and solution-oriented support via phone, email, and virtual meetings Guide customers through onboarding, adoption, and optimization of cloud technologies Understand client needs and recommend suitable features, upgrades, and configurations Troubleshoot technical inquiries and collaborate with internal support teams when needed Maintain accurate customer documentation and records within CRM systems Stay up-to-date with cloud product updates, features, and industry best practices Support customer retention and satisfaction through proactive follow-ups Requirements Native or fluent Norwegian (C1+) Fluent English (B2+) Strong communication and interpersonal skills Interest in cloud technology and digital transformation tools Ability to assist and educate users with technical solutions Problem-solving mindset and attention to detail Team-oriented, proactive, and eager to learn Previous experience in customer support or technical assistance is a plus (not required) What We Offer Hybrid working model – office based in Málaga or Valencia Full-time schedule | Monday to Friday, 09:00 – 18:00 Comprehensive training and continuous learning opportunities Career growth within the cloud and tech industry Dynamic and multicultural work environment Start date: ASAP Location Málaga or Valencia, Spain (Hybrid)
