Danish speaking Customer Service Representative Barcelona office
hace 2 semanas
Position: Customer Service Representative Location: Barcelona, Spain Employment type: Full-time Work model: on-site DUTIES AND RESPONSIBILITIES: Handle incoming customer inquiries (via phone, email, chat, or automated alerts) and address user needs efficientlyRecord call details in the call management system, ensuring timely responses and resolutions within the agreed SLAMaintain up-to-date knowledge of services and products, particularly those tailored to individual customer applicationsEscalate any potential service issues to the senior team members, as needed.Adhere to all project processes and proceduresEnsure compliance with the contractual SLAProvide coverage for other Agents in their absence, whether within the same team or across different teamsCollaborate with the team on specific projects, when requestedFulfill administrative responsibilities, including managing holiday, sickness, and overtime recordsParticipate in regular team meetingsPerform additional tasks as assigned by the management, to ensure continued service performance, quality, and customer satisfaction REQUIREMENTS: Native / fluent in Danish, both verbal and written. Proficiency in English (minimum B2 level)A minimum of 1 year of customer service experience is requiredexperience in the automotive industry is a plus. Familiarity with or experience driving electric vehicles is preferredCompetency in IT platforms, equipment, and applications, including Windows, MS Office, and internet configuration, is necessaryStrong aptitude for working in a customer service environmentExcellent customer care skills, with the ability to listen to and understand customer needsCapable of taking ownership of calls and progressing them to resolution or escalating them when needed OFFER: Excellent remuneration package based on experience, skills and performanceWorking schedule: Monday to Friday, 08:00 AM - 05 PMBe part of a dynamic and creative team with positive and friendly atmosphere23 working days of paid annual leaveGuidance and tools to reach your full potential.
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Customer Service Representative
hace 3 días
Barcelona, España JoB Training & Coaching A tiempo completoCustomer Service Representative (Danish-speaking) BarcelonaJoin to apply for the Customer Service Representative (Danish-speaking) Barcelona role at JoB Training & CoachingPay Range: JoB Training & Coaching provides a range. Actual pay will be based on skills and experience. Talk with recruiter to learn more.Industry: Manufacturing | Working Style: On‑site...
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Danish Speaking Customer Service Representative
hace 7 días
Barcelona, España PerceptaLyn A tiempo completoDanish Speaking Customer Service Representative5 days ago Be among the first 25 applicantsPosition DetailsPosition: Danish Speaking Customer Service Representative (Travel Platform)Location: Barcelona, Spain (Hybrid)Relocation Package: IncludedRole OverviewIn this position, you'll support travelers by identifying their needs and offering clear, helpful...
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Danish Speaking Customer Service Representative
hace 7 días
Barcelona, España PerceptaLyn A tiempo completoDanish Speaking Customer Service RepresentativeObtenga más información sobre las tareas generales relacionadas con esta oportunidad a continuación, así como sobre las habilidades requeridas.5 days ago Be among the first 25 applicantsPosition DetailsPosition:Danish Speaking Customer Service Representative (Travel Platform)Location:Barcelona, Spain...
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Danish Speaking Customer Service Representative
hace 6 días
Barcelona, España Cbtalents A tiempo completoPosition Details Position: Danish Speaking Customer Service Representative (Travel Platform) Location: Barcelona, Spain (Hybrid) Relocation Package: Included Role Overview In this position, you'll support travelers by identifying their needs and offering clear, helpful solutions. Youll handle questions related to bookings, payments, and general platform use,...
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Danish Speaking Customer Service Representative
hace 3 días
Barcelona, España Cbtalents A tiempo completoPosition Details Position: Danish Speaking Customer Service Representative (Travel Platform)Location: Barcelona, Spain (Hybrid)Relocation Package: Included Role Overview In this position, you'll support travelers by identifying their needs and offering clear, helpful solutions. Youll handle questions related to bookings, payments, and general platform use,...
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Danish Speaking Customer Representative
hace 1 semana
Barcelona, España Webhelp A tiempo completo**Location** - Barcelona, Spain**Language** - Danish*** **Description**: **Danish-speaking Customer Representative** Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day. We are looking for a **Danish-speaking Customer Representative **to join one...
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Barcelona, España JoB Training & Coaching A tiempo completoA professional training organization in Barcelona is seeking a Danish-speaking Customer Service Representative. In this role, you will handle customer requests and ensure client satisfaction. The ideal candidate has experience in customer service and speaks Danish at a C2 level. This position offers an on-site working environment with a competitive pay range...
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Danish Speaking Customer Service Representative
hace 5 días
Barcelona, Barcelona, España PerceptaLyn A tiempo completoPosition DetailsPosition:Danish Speaking Customer ServiceRepresentative(Travel Platform)Location:Barcelona, Spain (Hybrid)Relocation Package:IncludedRole OverviewIn this position, you'll support travelers by identifying their needs and offering clear, helpful solutions. Youll handle questions related to bookings, payments, and general platform use, ensuring...
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Danish Speaking Customer Service Representative
hace 5 días
Barcelona, Barcelona, España Cbtalents A tiempo completoPosition Details Position: Danish Speaking Customer Service Representative (Travel Platform) Location: Barcelona, Spain (Hybrid) Relocation Package: Included Role Overview In this position, you'll support travelers by identifying their needs and offering clear, helpful solutions. Youll handle questions related to bookings, payments, and general platform...
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Customer Representative Danish + English
hace 2 semanas
Barcelona, España Cross Border Talents A tiempo completoCustomer Representative Danish + English On-site Location: Barcelona, Spain Start Date: ASAP Schedule: 39h/week | Monday to Friday, 08:00 17:00 Work Mode: On-site Your Mission: Join our dynamic international team in Barcelona as a Customer Representative and be the first point of contact for our Danish-speaking clients. Youll provide top-quality customer...
