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Senior Representative, Telesales

hace 3 semanas


Madrid, España Evo Payments A tiempo completo

Do you want to face new challenges?

At UniversalPay we know that people are the most important asset within a company and therefore we invest a lot of effort in creating an increasingly attractive work environment.

You will be part of a close, young and dynamic environment. You will have to be prepared to adapt to the continuous changes involved in working in a company in continuous innovation process whose challenges will make you grow as a professional every day.

We have a great team of expert professionals in the sector of means of payment and we are still looking for people who can provide us with all the knowledge, experience and values that continue to make us different.
We are looking for a person to join our part of Business.

You will be able to enjoy our social benefits, such as restaurant checks, health insurance and internal pension plan.
You will be part of a growing department, EVO is a company listed on Nasdaq, you will have professional relationships with internal and external agents, we are looking for a person with experience in international companies, with perfect command of English, a multitask profile to help us continue growing.

EVO Payments International is an exciting and growing company that is dedicated to providing innovative products, outstanding service and security to its customers. We are located throughout the United States, Canada, Mexico and Europe. We can process in over 130 currencies in over 50 markets worldwide. On behalf of our customers, we process billions of dollars annually.

EVO plays an important role in the everyday life of millions of people. For our customers and their customers, we are the link between the parties involved in almost any type of payment transaction. We ensure that any payment is secure and properly applied and settled for each transaction. EVO offers end to end support from installing the point of sale device to enable secure electronic payments at a merchant, providing software solutions to enable ecommerce and then troubleshooting and resolving issues that may occur from time to time for our customers.

In conducting our business, EVO is committed to creating an exciting, diverse and collaborative work environment for our employees. We know our success is the direct result of the talent, dedication, and energy of all our employees. In order to achieve this success, we share a common set of values that guides our behaviour at work each day. You will learn more about our values in this Handbook and as you work at EVO. These items are not simply words on a page. Rather, we should make sure we are demonstrating our values each day in our interactions with our colleagues, customers, and business partners.

This job is part of the customer service department. Its main activity is to make calls to companies that are not satisfied with our services or that are at risk of absconding to try to keep them in our portfolio. It also has a commercial part that tries to improve the profitability of existing customers. It is a position for which they must have experience in customer service and telephone.

**Sales Manager main duties and responsibilities**:

- Issuance of calls to customers at risk of leakage and for account optimization.
- Experience in telephone banking or in bank branches.
- Experience in sending/receiving calls.
- Sales Manager, will demonstrate:

- Excellent telephone attention and commercial skills.
- Advanced office suite management.
- Valuable high level of English