Graduate, Product Performance Engineer

hace 2 semanas

Barcelona, España SITA Switzerland Sarl A tiempo completo

Overview:
**_ WELCOME TO SITA’S AIRCRAFT BUSINESS UNIT_**

SITA FOR AIRCRAFT business unit makes flight operations, air traffic management and aircraft maintenance more sustainable and efficient by enabling collaboration between people and organizations in the air transport industry through:

- Communication - connecting aircraft and people around the world.
- Data & Platform - Turning aircraft data into valuable insight for the entire industry.
- Applications - Empowering the industry with user-friendly tools that make flight operations more sustainable and efficient.

**Ready to redefine air travel? The journey starts here, with you at SITA.**

**_
ABOUT THE ROLE & TEAM_**

Our OptiFlight solution will be a key pillar in SITA’s contribution to a greener, more sustainable aviation through the enablement of flight and air traffic optimization.

Reporting to the Head of OptiOps team, the Graduate Product Performance Engineer is overall responsible for the following key activities:

- Generate and validate reports for customer and commercial trial.
- Validation and monitoring of OptiFlight new versions in production.
- Monitor the product performance and support improvement initiatives.
- Participate as contributor to OptiFlight problem management.

**_WHAT YOU WILL DO _**
- Assist in validating versions and provide feedback to Engineering Teams before deploying into production.
- Support delivery and customer service teams with proper analysis and documentation.
- Contribute to service improvement through monitoring, feedback and lessons learned.
- Work with cross-functional teams to identify and implement the initiatives that will improve the performance of the service.
- Address specific requests/analysis from airlines.

Qualifications:
**_ EXPERIENCE_**
- Recently graduate from Aeronautical Engineering with less than 12 months of work experience since graduation.
- Knowledge of data management.
- Prior first experience working with airlines will be positively valued (e.g. 6 months+ of internship).

**_
WHAT WE OFFER:_**

At SITA, we disrupt the status quo, by empowering our people to pioneer innovations that touch the lives of billions. Bringing together diverse minds from across the globe, we foster a dynamic and positive workplace culture, that values our talented team members for their contributions and dedication. Check out our core benefits, enabling our people across the globe:
**Flex Week**:Work from home up to 2 days/week (depending on the needs of your team and your customers).
- **Flex Day**: Shape your workday to suit your life and your plans.

**Flex-Location**: Take up to 30 days a year to work from any location in the world.

**Employee Wellbeing**: We’ve got you covered with our Employee Assistance Program (EAP), available to you and your dependents 24/7, 365 days/year, and Champion Health - a personalized, proactive platform to support diverse wellbeing needs.

**Professional Development**: Level up your skills with our training platforms, including LinkedIn Learning

**Competitive Benefits**: Access competitive benefits tailored to the local market and your employment status.

**_
WELCOME TO SITA_

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