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Senior Solution Engineer
hace 3 semanas
**Why will you enjoy this opportunity?**:
As the solutions engineer (SE) you will serve as the technical lead on your assigned accounts, leveraging your abilities to provide technical guidance, leadership, and serve as a customer advocate. You will also collaborate with the client executive (CE), sales specialists, and other members of the sales team to partner and solve our customers' complex business challenges using our expansive portfolio of products and services.
At VMware we are customer obsessed and creating a positive, valuable partnership with our customers is a critical piece of providing a best-in-class solution with industry leading products and services.
**Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?**:
If you have a passion to learn continuously, then this is a perfect fit for you. You will have the ability to learn about the VMware solutions that come together to create our vision of being the multi-cloud platform of choice. You will use your knowledge to work with your customers as you evangelize our vision and capabilities while building relationships and uncovering opportunities.
- You will learn about our vision and our products and understand how to leverage them to solve complex business problems
- Work closely with your account team to learn about your customer(s), history and where they are going and how we can bring value
- You will learn about our partnership with many public cloud providers, learn about how those solutions work, and how they can make a transition to cloud easy for your customers
**The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?**:
The SE is a critical part of VMware Field Sales teams and tasked with owning the technical portion of the sales cycle. Beyond that, become a trusted advisor to your accounts while continuously creating relationships that will give you the chance to learn about your customers, their goals, and their challenges.
- The SE seeks to build deep, consultative relationships with their customer, effectively becoming a trusted adviser. The SE trusted advisor is ideally positioned to understand the customer's high-level business objectives, and match these to VMware solutions to satisfy the business and technical requirements.
- Being a core solutions engineer requires you to be a leader in your account team. You will pull in other teams as needed to assist in the overall sales cycle and lifecycle of the account. You will be responsible for pulling everyone together within your extended sales team to accomplish one common goal as well as to serve the best interest of our customers.
- The SE is comfortable presenting VMware’s value proposition, technologies, strategy, and product roadmaps to all levels at their customer including executives, technical management, and technical engineers.
- Once an opportunity is identified, the SE plays a critical role in developing the opportunity and moving it towards closure. The primary activities the SE leads are to ensure that the proposed solution has been technically validated and that there are no technical barriers that would prevent the adoption of the solution. The SE works collaboratively with their Account Executive to develop business cases and value justifications to support world-class value propositions to your customer.
- SEs constantly seek to expand their technical expertise and knowledge of VMware technologies, industry direction and trends, and competitor’s solutions via enablement and internal training offerings
- As a group, SE’s communicate and collaborate with their peers and colleagues on trends, product feedback, customer success, etc.
**What is the structure and culture of the team like?**:
The team for this role is spread across the TOLA region and consists of world class talent. The team is made up of professionals who come from a diverse set of backgrounds which provides everyone opportunity to constantly learn from each other.
**Where is this role located?**
**Flexible**: The role is considered flexible and will be a mix of working from a local VMware office and remote depending on your preferences and the arrangements determined with your future manager. There is an expectation that you will spend time with your customers as needed, whether that is meeting with them in person or virtually.
**What are the benefits and perks of working at VMware?**
- Employee Stock Purchase Plan
- Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
- Generous Time Off Programs
- 40 hours of paid time to volunteer in your community
- Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities
- Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)
- Wellness reimbursement and online fi