Czeck Care Representative

We are looking for an enthusiastic Customer Services Representative to join our friendly team at European Ria Headquarters in Alcobendas, Madrid. In this role, you will provide information to our customers about their transactions and resolve general queries they may have.
- Responsibilities
Your main responsibilities will include but will not be limited to:
Reviewing and correcting data of incorrectly processed transactions;
Collaborating with accounting department to reconcile and balance the refunds of cancelled transactions.

**Qualifications
We will require you to have a minimum education of completed high school or college. We will also look for:
Good knowledge of MS Office and Internet Explorer;
At least one year´s work experience in customer services or a call center position;
An additional language;
Strong customer orientation skills;
Excellent communications skills (both oral and written);
Attention to detail;
Good teamworking approach; and
Ability to work flexible schedules.

Why Ria?

We are down-to-earth people who are from everywhere and comfortable just about anywhere. Together, we believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. This idea of helping to open ways for a better everyday life is what drives us to continue doing our best each day.

Ria DNA is made up of four main pillars: humility, openness, transparency, and drive. This powerful combination allows us to do right by our colleagues and customers. We are people serving people and we never, ever forget that. Want to join us?