Community Manager

hace 1 semana

Barcelona, España The Social Element A tiempo completo

**_Have you ever fancied working in the social media industry but didn’t know where to start?_**

**_
Do you tweet, post, and share, even in your sleep?_**

**_
Do you speak native level Finnish?_**

If your answer is yes, we are looking to grow our amazing, award-winning team

Our number one focus is to help brands build genuine human connections with their consumers. We partner with our clients to find business solutions through human interactions driven by data and insights. We use insights to form strategy, then execute across all areas of social, including community management, listening, content, reporting, and crisis management.

So now we are looking for a talented **_Finnish Moderator & Community Manager_** to join the team to protect our clients’ brands and make sure their reputation is kept safe at all times; providing meaningful customer relationships while being aware of any potential issues on the social media platforms.
- Interested? Want to know more?_
**WHAT WE ARE LOOKING FOR**
- A native level speaker of **Finnish**_._**
- A good understanding of written and spoken **_English_**.
- Background experience in either engagement, social customer care, localisation, translation, copywriting, moderation, and/or community management, either with a brand or digital agency.
- Experience in using Facebook, Twitter, Instagram, Tik Tok, Pinterest, LinkedIn and YouTube
- A confidence with digital technology and you know the latest trends in social media like the back of your hand.
- You are a self-motivated social media expert who is comfortable working remotely.
- If you have experience working in the financial and/or gaming industry that would be superb
**WHAT YOU’LL BE DOING**

As a **Community Manager**, you'd be responding to complaints, queries and engaging with the online audience on behalf of our clients in a number of different industries, across a variety of social media channels. When working as a **Moderator**,** you’ll moderate user-generated content on allocated client sites, and post client-created Standard Response Templates where required. You'll be reviewing strong graphic images, and written content that violates the guidelines of the community. You'll be also escalating content that falls within escalation processes (eg. child safety, bomb threats).
**WORKING HOURS**

**_
Project 1:_**
**_30min shifts Monday, Friday and Sunday - actual time to be confirmed but will be early morning_**

**_
Project 2:_**
**_Monday + Thursday 10-11am_**
**_Tuesday+ Wednesday + Friday 10-10:30am_**

**_
Project 3 (Moderation)_**
**_Wednesday + Sunday 1hr morning_**
**CHILD PROTECTION**

**HOW TO APPLY**

If you love social media, enjoy flexibility in your life, and would like to kickstart a career in the social media industry, then this is a great opportunity to work with our award-winning agency.
Details of your social media & relevant work experience
- Why you are interested in working with The Social Element

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