Senior Sale Assistant

**Descripción de la compañía**:
Since 2015, The Thin Line has been synonymous with elegance and sophistication and its eight multi-brand boutiques are some of the most representative in the Canary Islands.

The mínimalistic spaces of its boutiques are the perfect setting for glamorous brands from the international fashion apparel and accessories scene, as well as young designers and avant-garde niche brands.

**Descripción del puesto**:
**_Job description :_**

Build relationship with customers and maximize sales opportunity, whilst maintain store in terms of image, product and operations, and delivering theThe Thin Line customer

experience.

**_Business Development:_**
- Achieve individual objectives and contribute to the achievement of store objectives.
- Strive to always increase brand and product knowledge.
- Master selling skills to satisfy customer needs.
- Take action to maximize the sales opportunity on all categories.

**_ Client Management:_**
- Ensure superlative customer service standards, in order to meet customer expectations.
- Act as brand ambassador to build relationships with new customers and VIP clientele.
- Deliver the ultimate The Thin Line experience to increase customer loyalty.
- Solve customer complaints in a professional and positive manner, always offering follow up.

**_CRM:_**
- Capture customer data all the time.
- Proactively take possible actions to maintain a long-term relationship with customers.
- Participate in the organization of In-store & Promotional events, as per Shop in Charge guidelines.

**_ Operations:_**
- Ensure the stock and the backroom are effectively managed and operational duties are met (Goods receiving, transferring, stock take, stock arrangement, reporting etc.).
- Remains in compliance with operational and company policies and procedures.
- Ensures store presentation and visual merchandising standards are maintained according tocompany directives.
- Ensures store presentation and visual merchandising standards are maintained according tocompany directives and participate to VM set-up.

**Perfil**:

- 2 to 3 years experience in retail - luxury experience preferred.
- Strong relationships skills and ability to maintain long-term with clients and community and understands the needs and changes of the market.
- Strong teamworking and relationship skills.
- Organization and problem-solving skills.
- Strong verbal communication skills.
- Fluent English and Spanish.
- A positive, outgoing, high-energy personality able to thrive within a high paced environment and being multi-tasking.