English-speaking Account Manager

**Location**
- Barcelona, Spain**Language**
- English***

**Description**:
Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day.

We are looking for a **English-speaking Account Manager (On-site)** to join one of our exciting projects.

**What we offer you**

You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.

What you will learn with us will make you a valuable member of our team or any other team.

**Your benefits**:

- Full time 39 hours/week contract: Monday to Friday 09:30 to 18:30
- Salary 23 400 euros gross/year + up to 4100 euros gross/year in bonus
- Great office location in Barcelona
- Friends hunting (referral) bonus
- Full paid training about the company and the project you will be working on
- Career development program and specialized courses

**What you'll experience with us**

As an **Account Manager** in our team, you will:

- Manage partner forecasting/partners performance by tracking tools.
- Responsible for partner pipeline management, detecting new opportunities detected, and driving successful and profitable closure of deal rate
- Responsible for a portfolio of partners and to develop their business sell out, growth and margin, based on the Strategy
- Understand partner market and competition (through tools and reports made available as well as reviews with reseller). Evaluate reseller interest in BU solutions
- Define resellers target of BU Share of wallet, growth rate, program qualification/certification, identify gaps and define actions how to close gaps. Grow BU with partner through joint planning
- Educate partner sales force on BU products and solutions. Drive Value Proposition & Key Selling Points of our solutions and articulating benefits against competitors
- Create partner loyalty and drive partner competencies and certification in BU products Ensure partners are meeting BU Partner Program Requirements (Technical/Sales certification, revenue threshold)
- Ensure partners are taking advantage of promotions, events & programs
- Communicate events, webinars and webcast information and ease registration
- Work together with partner to drive revenue for BU via campaigns, opportunity identification (and closure) and other methods
- Detect and provide transparency of qualified opportunities and take actions to close them with partner & support partners to close big deals when necessary
- Drive Attach rates with resellers

**We'll be a great match if you**:

- Are proficient or bilingual in English
- Have two years of related technical sales experience preferred
- Are familiar with channel programs
- Have excellent negotiation, management and strong communication skills (verbal & written) including excellent telephone and presentation skills
- Work toward goal achievement using negotiation, teamwork/collaboration, motivation and time/work prioritize
- Can to demonstrate innovation and good judgment/problem-solving skills when making decisions
- Are able to establish an individual course of action to accomplish goals while using appropriate
- Are familiar with sales CRMs. Microsoft office

**It would be a plus if you have**:

- Possess experience in working in Channel environment, knowledge of partners and distributors is a plus

If this sounds like you, join us

Who we are

We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.

Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.

In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day And we will offer you a fun and challenging job that will allow you to develop and grow.

We are an equal-opportunity employer