Sr. Spclst, External Manufacturing

** Position Overview - Basic Functions & Responsibility**

The External Manufacturing Operations Senior Specialist is accountable for meeting customer demand at the External Partners by achieving excellence in Compliance, Supply, Continuous Improvement & Cost through their leadership and coaching of the responsible cross functional teams within our company and their work in partnership with those External Partners while leveraging Lean Six Sigma principles and the end to end supply chain.

The role serves as the main point of contact for dealings between our company and the External Parter and ensures a strong business partnership as well as managing boundaries and the ground rules of engagement.

**Primary Activities**
- The role is to be a “Virtual Plant Manager” within External Manufacturing. They oversee the companies relationship with the External Partner ;
- The role serves as the air traffic controller of all information/interactions between our company and the External Partner, establishing boundaries and the ground rules of engagement ;
- Is the leader of the Focus Factory Team, a cross-functional team (Supply Chain, Quality, Technical Ops, Procurement ) who are responsible for delivering daily/weekly/monthly/annual requirements at their external partner(s). Champions diversity, equity, and inclusion programs with their Focus Factory Team and enables participation in events ;
- Based on our company's strategy the role develops the annual relationship priorities with clear goals and targets for the Focus Factory Team and External Partners ;
- Is accountable for all external partner business related activities including:

- Ensuring compliance (Quality Risk management, Deviation Management, Product Release, Change Control) ;
- Driving Execution Excellence at our partner sites for effective production planning, materials / resource management & meeting demands / delivering on priorities ;
- Meeting Demand, Production Planning, Materials Management ;
- Dispute resolution (w/ appropriate escalation) ;
- Technology issues ;
- Oversight of shop floor production (determining when an External Manufacturing functional rep should be deployed to the External Partners facility) ;
- OpEx and Continuous Improvement activities, Linking E2E (upstream and downstream) and with SCM (Supply Chain Management) to ensure and optimize flow of materials.
- Proactively drive risk assessment across the value chain (operations, quality & compliance, safety, raw materials, resources) and work closely together with Focus Factory team and External Partner to manage and mitigate risks, aiming for zero interruption of the supply chain and ensuring 100% compliance in quality and in environment, health and safety ;
- Is frequently present at their external partners site on the production floor, conducts GEMBA of manufacturing facility for understanding the equipment trains / layouts w.r.t. ease of operations, housekeeping & hygiene; review piping layouts from GEP perspective i.e., having proper slopes, no dead legs etc. & from safety perspective to ensure availability of all required safety installations, earthing & grounding provisions etc. ;
- Builds a strong interdependent relationship with the sites leadership team and is able to (“read a site”) assess & diagnose with appropriate tools and resource the true current condition & risks at a partners site and formulate in partnership with the external partner and our company's cross-functional team action orientated and time bound improvement plans ;
- Partners with External Manufacturing Procurement, Quality and Technology on commercial aspects of relationship, including new External Party Identification, Selection, Negotiation and Re-negotiate/termination ;
- The role may not be involved in all transactional interactions if they can be managed/delegated to a functional area but will be kept appraised of status/resolutions, etc. ;
- Participates and represents External Manufacturing on the cross-functional teams with Supply Chain Management / Product Source Management / Procurement / Product Teams for due diligence ahead of siting approval & post siting approval to support source of supply and new product introduction changes at an external partner and assume primary ownership of the new relationship. The role will ensure there is a plan with clear actions and timelines in place to deliver this source of supply or New Product ;
- The Role works with the external partner to understand our company’s requirements and the External Partners capacity (e.g. stated capacity, firm capacity, future capacity plans, time horizon / lead times required for raw materials, manufacturing & shipping etc.) and future capacity based on agreed improvements ;
- Is accountable for maintaining the integrity of the Master Supply Agreement ensuring alignment with the Supply and Quality agreements and appropriate document revision and distribution control and for ensuring contract terms agreed upon by Manufac